Too Nice for Your Own Good: How to Stop Making 9 Self-Sabotaging Mistakes by Duke Robinson |
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The concept of “leverage” can refer to time, money, reputation, or any other factor deemed important by one of the two parties—but whatever it refers to, the ability to recognise and use this often-hidden trump card is what makes a master negotiator.
Leverage is an interactive, practical book that shows readers how to improve their negotiation skills and use leverage to get whatever they want out of any situation.
About the Author
Roger Volkema is a professor of management at the Kogod School of Business at American University and a private consultant to business and government. He conducts courses, seminars and workshops on negotiation mediation and conflict management and has written dozens of articles on those subjects.
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