Join Amazon Prime and get unlimited Free One-Day Delivery. Already a member? Sign in.

 

or
Sign in to turn on 1-Click ordering.
 
   
More Buying Choices
26 used & new from £9.67
Have one to sell? Sell yours here
 
   
Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model
 
 
Share your own customer images
Search inside this book

Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model (Hardcover)

by Peter Bolstorff (Author), Robert Rosenbaum (Author)
5.0 out of 5 stars See all reviews (1 customer review)
RRP: £27.99
Price: £23.79 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £4.20 (15%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In stock.
Dispatched from and sold by Amazon.co.uk. Gift-wrap available.

Only 2 left in stock--order soon (more on the way).

Want guaranteed delivery by Tuesday, July 14? Choose Express delivery at checkout. See Details
19 new from £15.76 7 used from £9.67
Other Editions: RRP: Our Price: Other Offers:
Hardcover (illustrated edition) £24.99 £21.24 13 used & new from £6.55

Frequently Bought Together

Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model + Strategic Supply Chain: The Five Disciplines for Top Performance + Lean Six Sigma for Supply Chain Management: The 10-step Solution Process
Price For All Three: £65.07

Show availability and shipping details

Customers Who Bought This Item Also Bought

Strategic Supply Chain: The Five Disciplines for Top Performance

Strategic Supply Chain: The Five Disciplines for Top Performance

by Shoshanah Cohen
£20.39
Lean Six Sigma for Supply Chain Management: The 10-step Solution Process

Lean Six Sigma for Supply Chain Management: The 10-step Solution Process

by James William Martin
£20.89
Harvard Business Review on Supply Chain Management (Harvard Business Review Paperback Series)

Harvard Business Review on Supply Chain Management (Harvard Business Review Paperback Series)

by Harvard Business School Press
£12.74
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed

by Michael L. George
4.7 out of 5 stars (6)  £8.39
Logistics and Supply Chain Management: Creating Value - Adding Networks (Financial Times Series)

Logistics and Supply Chain Management: Creating Value - Adding Networks (Financial Times Series)

by Prof Martin Christopher
4.8 out of 5 stars (4)  £29.75
› Explore similar items

Product details

  • Hardcover: 304 pages
  • Publisher: Amacom; 2 edition (1 Oct 2007)
  • Language English
  • ISBN-10: 0814409261
  • ISBN-13: 978-0814409268
  • Product Dimensions: 23.4 x 15.7 x 3.3 cm
  • Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 159,413 in Books (See Bestsellers in Books)

    Popular in these categories:

    #52 in  Books > Business, Finance & Law > Management > Purchasing & Supply
    #52 in  Books > Business, Finance & Law > Professional Finance > Purchasing & Procurement

    •  Would you like to update product info or give feedback on images?

Customers Viewing This Page May Be Interested in These Sponsored Links

  (What is this?)
Supply Chain Improvement
   www.ManagementDynamics.com    Trying To Efficiently Manage Supply Chains From Order to Delivery? 
Supply Chain Management
   www.txtgroup.com/scm/uk    Complete software suite for effective supply chain management. 
Supply chain solutions
   www.uk.capgemini.com/supply-chain    Capgemini Consulting experts can help you improve your Supply chain 
  
 

Product Description

Review
""Supply Chain Excellence" is a superb offering for organizations encountering their first supply chain difficulties, or for use as a detailed, practical how-to manual for properly managing a supply chain. It provides vaulable guidance for forming a project team, gaining top management commitement, conducting environmental analyses and managing a critical-to-quality, strategically driven project with the potential for huge payoffs." --"Quality Progress"

Product Description
The Supply Chain Council (SCC) is a nonprofit organization dedicated to developing best practices in supply chain management. Now in a newly revised, second edition, Supply Chain Excellence is the first and only book on the DCOR, CCOR, and SCOR Models. It gives professionals implementing new supply chain projects a clear, step-by-step guide to adopting the accepted and proven methodologies developed by the SCC. This book shows readers how they can:
  • Align strategy, material, workflow, and information
  • Conduct the proper competitive analysis to define business opportunity
  • Establish the metrics that will determine the project’s level of success
  • Gain internal support by educating employees and executives

Complete with new case studies, a Value Chain Excellence project roadmap, and the addition of the DCOR and CCOR process frameworks, the second edition of Supply Chain Excellence gives readers all the practical tools they need, whether they’re trying to improve the performance of an existing supply chain system or implement a new one.

See all Product Description

Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index
Search inside this book:

Suggested Tags from Similar Products

 (What's this?)
Be the first one to add a relevant tag (keyword that's strongly related to this product)
Check a corresponding box or enter your own tags in the field below
supply chain
supply chain project management
supply chain improvement
supply chain best practices
scor model
scor
manufacturing

Your tags: Add your first tag
 
See most popular tags

What Do Customers Ultimately Buy After Viewing This Item?

Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model
66% buy the item featured on this page:
Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model 5.0 out of 5 stars (1)
£23.79
Lean Six Sigma for Supply Chain Management: The 10-step Solution Process
13% buy
Lean Six Sigma for Supply Chain Management: The 10-step Solution Process
£20.89
Purchasing and Supply Chain Management
8% buy
Purchasing and Supply Chain Management 4.0 out of 5 stars (1)
£45.59
Lean Supply Chain: Collected Practices and Cases (Insights on Implementation)
8% buy
Lean Supply Chain: Collected Practices and Cases (Insights on Implementation)
£9.99
Explore similar items
 

Customer Reviews

1 Review
5 star:
 (1)
4 star:    (0)
3 star:    (0)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
5.0 out of 5 stars (1 customer review)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
2 of 2 people found the following review helpful:
5.0 out of 5 stars An "objective, unbiased way to define supply chain management", 5 Jun 2007
By Robert Morris (Dallas, Texas) - See all my reviews
(TOP 100 REVIEWER)    (REAL NAME)   
This review is from: Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model (Hardcover)

SCOR is an acronym for the Supply Chain Operations Reference business model that was developed by the Supply Chain Council. (For more information about SCC, please visit http://www.supply-chain.org/index.ww.) In this volume, Peter Bolstorff and Robert Rosenbaum explain what the SCOR model is, how to use it most effectively, and why it can help any organization (regardless of size or nature) to improve its supply chain management. When reading this volume, it is important to keep in mind that effective management of any supply chain model depends upon active and collaborative engagement in the process by (literally) everyone involved, at all levels and in all areas of the given enterprise.

Many readers will especially appreciate the format that Bolstorff and Robert Rosenbaum selected within which to present their material. After two introductory chapters in which they discuss the supply chain operations reference model and then suggest how to build organizational support for supply chain improvement, they focus on the implementation of a four-phase process during a recommended seventeen-week timeframe and devote a separate chapter to each of the seventeen weeks.

Phase I: Discover the Opportunity (Week One)
Phase II: Analyze Basis of Competition (Weeks Two-Four)
Phase III: Design Material Flow (Weeks Five-Eleven)
Phase IV: Work and Information Flow Analysis and Design (Weeks Twelve-Seventeen)

Bolstorff and Rosenbaum then provide six appendices which facilitate review of the key points later: SCOR Model Overview, Fowler's Business Context Summary, Fowler's Supply Chain Improvement Project Charter, Partial List of SCOR Model Leading Practices (Sorted by Business Area), SCOR Version 5.0 Quick Reference Guide, and SCOR and Six Sigma DMAIC [i.e. Define, Measure, Analyze, Improve, and Control].

Note: Fowlers, Inc. is a billion-dollar conglomerate with worldwide leadership in three businesses: food processing, optical technology products, and business services. "Fundamental to the success is the Fowlers mission to continually exceed customer expectations. The company and its employees believe that if they go beyond what customers require, those customers will return again and again."

For me, some of the most valuable material in this book is provided in Chapter 17 (Week Fifteen) when Bolstorff and Rosenbaum explain how to determine how the given business should work by reviewing the Sample SCOR Level 3 Baseline Blueprint (see Table 16-3 on Page 181), adjusting SCOR Level Three processes between "swim lanes" (i.e. dividers used to organize and separate process steps by groups, organizations or roles; used to delineate ownership of the processes), incorporating transaction language for the specific technology application that will be used, conducting logical business transaction tests, and calculating productivity improvements based on the changes.

This is by no means an "easy read" and will be especially challenging to those who have only limited (if any) prior experience with the design and implementation of a large organization's supply chain for. Credit Bolstorff and Rosenbaum with making brilliant use of an extended case study of Fowlers. I certainly appreciated this approach because it enabled me to gain a much better understanding of how the exemplary organization navigated its way through the eight steps of the SCOR project lifecycle which begins with educating everyone within the given enterprise about supply chain improvement to gain their support and concludes with implementing whatever changes (i.e. improvements) may be necessary to achieve sustainable competitive advantage.

Those who share my high regard for this volume may also be interested in Thomas Stallkamp's SCORE! in which he explains how (then) Chrysler Motors used a proprietary goal and measurement system (Supplier Cost Reduction Effort) in the 1990s. At that time, Stallkamp was responsible for Chrysler's procurement and supply activities. "Although it took some time to get started, by 1992, the SCORE approach had been incorporated into a supply-management philosophy called the Extended Enterprise of the firm. Because their destiny and fortunes were directly linked to Chrysler's, the idea was to build a virtual team atmosphere in which all parties focused on reducing the cost of developing and producing vehicles. The construction supply-side suggestions worked to reduce both the supplier's costs and those of Chrysler." In this book, Stallkamp traces with meticulous the process by which SCORE was formulated and then implemented as a proprietary goal and measurement system.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Only search this product's reviews


Customer Discussions

 Beta (What's this?)
This product's forum (0 discussions)
  Discussion Replies Latest Post
  No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
  [Cancel]

   

Listmania!

Create a Listmania! list

Look for similar items by category

Feedback

Fun for Everyone

Christmas Gifts
Achieve over 15,000 RPM with our great range of Powerballs.

›Shop the Powerball store

  

Make A Wish

Get what you want with an Amazon.co.uk Wish List Make sure you always get what you want with an Amazon.co.uk Wish List.

›More info on Wish Lists

  

Up to 50% off Dental Care

Braun Oral-B Professional Care 6000 Rechargeable Toothbrush - Pack of 2
Put a sparkle in your smile with up to 50% off selected Oral-B and Philips rechargeable toothbrushes.

›Up to 50% off power toothbrushes

  

Treat Someone

Amazon.co.uk Gift Certificates--available in any amount from £5 to £500 With an Amazon.co.uk Gift Certificate, you can get them what they want (even if you don't know what that is).

›Learn more about Gift Certificates

  
Ad

Where's My Stuff?

Delivery and Returns

Need Help?

Your Recent History

  (What's this?)
You have no recently viewed items or searches.

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.

Look to the right column to find helpful suggestions for your shopping session.
Continue Shopping: Top Sellers
The Girl Who Played with Fire
The Girl Who Played with Fire by Stieg Larsson
4.5 out of 5 stars (74)£3.86
 Breaking Dawn (Twilight Saga)
Breaking Dawn (Twilight Saga) by Stephenie Meyer
4.1 out of 5 stars (463)£6.49
 The Girl with the Dragon Tattoo
The Girl with the Dragon Tattoo by Stieg Larsson
4.1 out of 5 stars (165)£3.99
 The Host
The Host by Stephenie Meyer
4.2 out of 5 stars (81)£3.86

amazon.co.uk Amazon Home
International Sites:  United States  |  Germany  |  France  |  Japan  |  Canada  |  China
Business Programs: Sell on Amazon  |  Fulfilment by Amazon  |  Join Associates  |  Join Advantage
Customer Service  |  Help  |  View Basket  |  Your Account
About Amazon.co.uk  |  Careers at Amazon
Conditions of Use & Sale |  Privacy Notice  © 1996-2009, Amazon.com, Inc. and its affiliates