- Hardcover: 320 pages
- Publisher: AMACOM/American Management Association (25 Jul 2003)
- Language English
- ISBN-10: 0814406815
- ISBN-13: 978-0814406816
- Product Dimensions: 23.4 x 16.2 x 2.8 cm
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Amazon.co.uk Sales Rank: 503,115 in Books (See Bestsellers in Books)
(Publishers and authors: Improve Your Sales)
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