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World Class Quality: Using Design Of Experiments To Make It Happen
 
 
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World Class Quality: Using Design Of Experiments To Make It Happen (Hardcover)

by Bhote (Author) "There is a story that at the height of Mao Zedong's cultural revolution in China, the fields of one village were being attacked by swarms..." (more)
2.8 out of 5 stars See all reviews (6 customer reviews)
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Product details

  • Hardcover: 512 pages
  • Publisher: Amacom; 2nd Revised edition edition (1 Feb 2000)
  • Language English
  • ISBN-10: 0814404278
  • ISBN-13: 978-0814404270
  • Product Dimensions: 23.1 x 15.2 x 5.3 cm
  • Average Customer Review: 2.8 out of 5 stars See all reviews (6 customer reviews)
  • Amazon.co.uk Sales Rank: 603,982 in Books (See Bestsellers in Books)

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Product Description

Product Description
This volume supplies a practical and understandable set of tools for solving, or preventing, chronic quality problems.
Inside This Book (Learn More)
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There is a story that at the height of Mao Zedong's cultural revolution in China, the fields of one village were being attacked by swarms of locusts. Read the first page
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Customer Reviews

6 Reviews
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Average Customer Review
2.8 out of 5 stars (6 customer reviews)
 
 
 
 
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4 of 5 people found the following review helpful:
5.0 out of 5 stars Applies common sense to solving tough quality problems., 17 Dec 1998
By A Customer
This review is from: World Class Quality: Using Design of Experiments to Make it Happen (Hardcover)
As a practitioner of the Shainin techniques, I found the book to be a very basic primer of what kinds of gains can be made by using Dorian's techniques. Many mainstream quality practitioners dismiss Dorian Shainin's techniques as not following "the rules," or not using "rigorous" methods, or even worse, not understanding variation. What many of them don't understand is that as a quality professional in an industrial setting, our goal is NOT to understand the theoretical implications of variation. Top management wants their problem FIXED! Mr. Bhote clearly understands this and offers Dorian's techniques as a way to achieve this. He elucidates clearly on the advantages of "talking to the parts" to gain an understanding of exactly how they vary, and then using that understanding to leverage differences between parts found at the extremees of the distribution to understand WHY they are the way they are. If you want to learn how to use simple and effective techniques to solve those problems that everyone says can't be solved, this is the book for you. Highly recommended.
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3 of 4 people found the following review helpful:
4.0 out of 5 stars Right tools for right situation, 21 Sep 1997
By A Customer
This review is from: World Class Quality: Using Design of Experiments to Make it Happen (Hardcover)
Most of techniques have been widely used in Motorola. This is a good book to learn Shainin Method which is practical and cost-effective for quality improvement. However, assistants of experts are highly recommended to conduct a real project because it does not explain the detail knowledge enough but mostly mention concepts. To compare and compensate Taguchi Method or classical DOE with Shainin Method this book would be very helpful as well as alternatives.
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2 of 3 people found the following review helpful:
4.0 out of 5 stars It Works, 18 Feb 2002
By A Customer
The statisticians may be right but we consistently achieve very quick and permanent solutions using these techniques. You now have to plough through the usual consultants' "we are the greatest" nonsense before you get to the useful stuff - if you can find a copy of the nonsense-free first edition in your library then grab it.
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Most Recent Customer Reviews

1.0 out of 5 stars Lies Dammned lies and "Statistics"?
This book is a tissue of misinformation. There is a complete lack of understanding of variation (for example classifying a stable but incapable process as "out of control"). Read more
Published on 23 Feb 2004

1.0 out of 5 stars Beware of hacks
This work is poison for the minds of the statistically disadvantaged. It is a violation of the Theory of Variation and an embarrasment to the contributions of Dr. Read more
Published on 18 Jul 1997

2.0 out of 5 stars Good info, but some "just plain wrong" parts
Refer to Dr. Wheeler's book "Understanding Industrial Experimentation" for a detailed critique of some of Bhote's methods. Caveat emptor!
Published on 9 Mar 1997

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