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5.0 out of 5 stars
An insightful tour through virtual organization realities, 14 Aug 1998
By A Customer
Like the industrial revolution before it, the Information Age is giving rise to new types of organizations, new ways of working, and new approaches to human resource management. This technology-driven economy, with its virtual realities, is profoundly reshaping the nature of relationships between organizations, as well as between the organization and the individual. On a macro level, the authors aim to show how a new social contract (New Deal) is developing between individuals and organizations, replacing the traditional employer-employee relationship. Through this virtual revolution, the conflict, as many see and experience it today, between people and technology will be overcome. And free market dynamics make it inevitable that virtual organizations will and must continue emerging. Moving from the macro to the micro, the authors explore some of the pivotal changes taking place today; changes in the nature of the workplace, the design of work, the use of competencies, the characteristics of reward systems, learning, career opportunities, and staffing. Numerous tables and diagrams, as well as illustrations from company experiences, highlight key points and make the distinctions between traditional and virtual workplaces vivid. There is a lot to be gained from each chapter. Guidelines are presented to help practitioners address their needs for taking action. The authors are also helpful in laying bare serious problems that companies have faced in applying such concepts as skill- or competency-based pay and broad bands which I, as a consultant in organization and compensation, welcome seeing in print. Additionally, the authors present a model to demonstrate the economic value of the virtual workplace. This is an excellent book, impressive in scope and rich in substance.
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