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Secrets Of Successful Telephone Selling
 
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Secrets Of Successful Telephone Selling (Paperback)

by Robert W. Bly (Author)
4.5 out of 5 stars  See all reviews (6 customer reviews)
RRP: £17.00
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Secrets Of Successful Telephone Selling + Advanced Selling Strategies: The Proven System of Sales Ideas, Methods and Techniques Used by Top Salespeople Everywhere + Cold Calling for Chickens
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Product details

  • Paperback: 240 pages
  • Publisher: Holt (Henry) & Co ,U.S. (Jun 1998)
  • Language English
  • ISBN-10: 0805040986
  • ISBN-13: 978-0805040982
  • Product Dimensions: 20.3 x 14 x 2 cm
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (6 customer reviews)
  • Amazon.co.uk Sales Rank: 165,354 in Books (See Bestsellers in Books)

    Popular in this category:

    #9 in  Books > Business, Finance & Law > Sales & Marketing > Telemarketing
  • See Complete Table of Contents

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Product Description

Synopsis

Offers step-by-step instructions for generating leads, qualifying prospects, servicing accounts, getting repeat orders, and generating referrals over the telephone.

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Customer Reviews

6 Reviews
5 star:
 (5)
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Average Customer Review
4.5 out of 5 stars (6 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
21 of 22 people found the following review helpful:
5.0 out of 5 stars A Must-Read for All Sales Professionals, 21 Sep 2000
By A Customer
I got so much more out of this book than the title suggests! Mr. Robert W. Bly takes the time to help you go over what you really want out of your prospecting and presenting efforts. He points out the flaws in the cold-hearted, selfish motives for sales, and shows how putting the customer's goals first, always helps you achieve your goals later. Then, he gives you step-by-step points for writing your own script and presentation plan. Beyond just cold-calling, this book can help you with every new prospect you meet and that, oh so vital, first few minutes of interaction.

This book is a treasure. Want to make more money? Want to learn how to really sell on the phone? This is the book! I have purchased and read some books on teleselling but this one is the best. Specific strategies that work! This book is absolutely loaded with insights and practical ideas you can use to increase your effectiveness in dealing with anyone in business on the telephone. These ideas should be read, taught, digested, and practiced every single day. Highly recommended.

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7 of 7 people found the following review helpful:
5.0 out of 5 stars The Best Book Out There For Anyone Selling Over The Phone!, 11 Jan 1999
By A Customer
For someone just starting out in the sales business or someone that has been doing it for years, this book will be considered your bible. It gives you over 200 pages of pure useful information that you can put to test immediately. If you want to learn cold calling, scripts, techniques or just where to start, then this book is guaranteed to give you all the information you need and then some! Try it and see for yourself. No telephone salesman should be on the phone without first checking out this book. IT'S GREAT!
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8 of 9 people found the following review helpful:
5.0 out of 5 stars Great, simple to follow and easy to apply in your life!, 21 Nov 2001
This book became my next best friend! I am just starting work with sales and learning how to be the best sales person I can be. It is not easy task but it may be much easier that I thought having this incredible book as my coach.
I am working with people around the globe, and it is very important to have clear goals, and a working system that you can rely on. Robert Bly remember us to use common sense, and teach us the sales process step-by-step in a way that doesn't matter if you are in America, Europe or Asia, you learn what you need to learn and how to be a better professional, at the same time I am having much more fun in doing my job right, and helping my customers to get a better deal for themselves.
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Most Recent Customer Reviews

2.0 out of 5 stars book for beginners
Hi Readers,

I bought this book last week. I'm a sales manager and have read a lot of sales, marketing and personal improvement books, and listened to many CD's on... Read more
Published 11 months ago by D. Tay

5.0 out of 5 stars An excellent quick fix for telesales
I read this book in 2 days and it had an immediate impact on my attitude and determination.
This book is great if you are stuck in a rut and are struggling to find a way to... Read more
Published on 20 Feb 2003 by Adam

5.0 out of 5 stars An excellent quick fix
This book gives excellent up-front tips and strategies ideal for anybody who is stuck in a rut and needs a few ideas. Read more
Published on 19 Feb 2003 by Adam

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