Beyond Transfer of Training: Engaging Systems to Improve Performance (Hardcover)

• Gain and maintain effective performance in complex systems.
• Find and engage clients and stakeholders in transfer of learning efforts.
• Support transfer of learning in E–environments.
• Evaluate the success transfer of learning interventions.

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Engaging Systems to Improve Performance

Since it was first published in 1992, Transfer of Training has become a landmark book in the development and application of training and performance improvement interventions. Beyond Transfer of Training; Engaging Systems to Improve Performance moves beyond that classic work and integrates the challenges of today′s complex systems into its guidelines, flowcharts, examples, checklists, and case studies. Written by acclaimed international consultant Mary Broad (coauthor of Transfer of Training), this important book is an essential guide that offers a solid foundation and the tools needed to help key stakeholders in complex organizations achieve the desired workforce performance and organizational results.

Throughout the book, Mary Broad provides guidance on how to define, implement, evaluate, and sustain systemic and systematic performance improvement programs and suggests strategies to support transfer of learning to performance in e–environments. She shows how workplace learning professionals and performance consultants can operate successfully in complex systems. The book also contains practical advice for enlisting, stewarding, and sustaining collaborative partnerships with stakeholders.

Beyond Transfer of Training; Engaging Systems to Improve Performance includes a step–by–step process tool for consultants and managers to collaborate, analyze performance problems, recruit other stakeholders, develop and implement a performance improvement intervention and evaluate outcomes. In addition, this handy resource

• Offers analyses of complex organizational systems
• Includes research–based strategies by key stakeholders for enhancing performance
• Contains evaluation methods for both encouraging and measuring performance
• Shows how different complex systems turned low performance into successful workplace performance
• Explains how advances in e–learning can improve performance