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Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals (Hardcover)

by David B. Lipsky (Author), Ronald L. Seeber (Author), Richard Fincher (Author) "In 1999, Coca-Cola Enterprises found itself in a difficult situation ..." (more)

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This item: Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals by David B. Lipsky
In stock.
Dispatched from and sold by Amazon.co.uk.
This item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
Controlling the Costs of Conflict: How to Design a System for Your Organization (Jossey-Bass Business & Management) by Karl A. Slaikeu
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Product details

Hardcover: 432 pages
Publisher: Jossey Bass; 1 edition (16 May 2003)
Language English
ISBN-10: 0787964344
ISBN-13: 978-0787964344
Product Dimensions: 24 x 15.3 x 3.3 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 949,479 in Books (See Bestsellers in Books)
Popular in this category:
#72 in Books > Business, Finance & Law > Management > Human Resources > Conflict Resolution

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Product Description

Review
"This is the most important book yet published to address the evolution of private justice systems for managing workplace disputes" (Industrial and Labor Relations Review, Vol. 57, No. 4; 7/1/2004)

"The book is well researched and looks at conflict management historically, currently and prospectively." (The Texas Mediator, Fall 03)

Review
"This is the most important book yet published to address the evolution of private justice systems for managing workplace disputes" (Industrial and Labor Relations Review, Vol. 57, No. 4; 7/1/2004)

"The book is well researched and looks at conflict management historically, currently and prospectively." (The Texas Mediator, Fall 03)

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Inside This Book (Learn More)

First Sentence
In 1999, Coca-Cola Enterprises found itself in a difficult situation. Read the first page

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