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Process Design: Making It Work - A Practical Guide to What to Do When and How for Facilitators, Consultants, Managers and Coaches by Dorothy Strachan
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More Than 50 Ways to Build Team Consensus by R. Bruce Williams |
Group Creativity by Paul B. Paulus
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Conflict Management: A Practical Guide to Developing Negotiation Strategies by Barbara A. Budjac Corvette
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Facilitator's Fieldbook: Step-by-step Procedures, Checklists and Guidelines, Samples and Templates by Tom Justice |
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