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The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations (Jossey-Bass Business & Management)
 
 

The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations (Jossey-Bass Business & Management) (Hardcover)

by Anntoinette D. Lucia (Author), Richard Lepsinger (Author) "In today's global and fiercely competitive business world, state-of-the-art technology, superior products, and a steady source of capital are tickets of entry into the marketplace..." (more)
4.7 out of 5 stars See all reviews (3 customer reviews)
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The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations (Jossey-Bass Business & Management) + The Handbook of Competency Mapping: Understanding, Designing and Implementing Competency Models in Organizations + A Practical Guide to Competencies: How to Enhance Individual and Organisational Performance
Price For All Three: £66.72

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Product details

  • Hardcover: 224 pages
  • Publisher: Jossey Bass (18 Jun 1999)
  • Language English
  • ISBN-10: 0787946028
  • ISBN-13: 978-0787946029
  • Product Dimensions: 22.9 x 16 x 2.3 cm
  • Average Customer Review: 4.7 out of 5 stars See all reviews (3 customer reviews)
  • Amazon.co.uk Sales Rank: 37,777 in Books (See Bestsellers in Books)

    Popular in these categories:

    #8 in  Books > Business, Finance & Law > Management > Operational Research
    #89 in  Books > Business, Finance & Law > Management > Strategy
    #97 in  Books > Business, Finance & Law > Management > Human Resources > Human Resources Management

Product Description

Review
"The authors have taken competency modeling out of the domain of academics and social scientists by creating a practical ′how–to′ work that clearly and simply explains the steps in developing and using competency models. I recommAnd this book to anyone whose job includes the pinpointing and sharpening of relevant competencies, for themselves or for others." ––Scott B. Parry, chairman, Training House

"Lucia and Lepsinger have demystified competency models and put in the hands of the reader a blueprint for developing meaningful recruiting, performance measurement, and succession planning systems. They succeed with a straightforward, pragmatic style, using actual examples that make the book an easy read." ––Frank Ashen, senior vice president, New York Stock Exchange

Product Description
How Do You Ensure that Employees Are Doing the Right Things?

Many of us ask, "What does it take to do a job well?" and stop there. But there′s more to it than that.

What skills and knowledge are necessary for effectiveness in a certain job? Does the employee have the appropriate skills and knowledge, or is some kind of training necessary? Are these job expectations aligned with the culture and strategy of the organization as a whole?

These questions are essential to performance improvement efforts. And competency modeling is designed to help you find answers to questions such as these.

A competency model is . . . a descriptive tool that identifies the skills, knowledge, personal characteristics, and behaviors needed to effectively perform a role in the organization and help the business meet its strategic objectives.

From the authors of the best–selling book The Art and Science of 360? Feedback comes this guide to the design and implementation of competency models.

"The authors have taken competency modeling out of the domain of academics and social scientists by creating a practical ′how–to′ work that clearly and simply explains the steps in developing and using competency models. I recommAnd this book to anyone whose job includes the pinpointing and sharpening of relevant competencies, for themselves or for others."
––Scott B. Parry, chairman, Training House



"Lucia and Lepsinger have demystified competency models and put in the hands of the reader a blueprint for developing meaningful recruiting, performance measurement, and succession planning systems. They succeed with a straightforward, pragmatic style, using actual examples that make the book an easy read."
––Frank Ashen, senior vice president, New York Stock Exchange



Get the Results You Expect!

Competency models are a means of ensuring that your investment in your employees will yield the expected results. The popularity of competency modeling is steadily increasing: human resource proYou′ll use this cutting–edge guide to:


∗ Clarify job and work expectations
∗ Hire the best available people
∗ Maximize productivity
∗ Enhance a 360? feedback process
∗ Align behavior with organizational strategies and values
∗ Adapt to change

See all Product Description

Inside This Book (Learn More)
First Sentence
In today's global and fiercely competitive business world, state-of-the-art technology, superior products, and a steady source of capital are tickets of entry into the marketplace. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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What Do Customers Ultimately Buy After Viewing This Item?

The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations (Jossey-Bass Business & Management)
37% buy the item featured on this page:
The Art and Science of Competency Models: Pinpointing Critical Success Factors in Organizations (Jossey-Bass Business & Management) 4.7 out of 5 stars (3)
£27.99
The Handbook of Competency Mapping: Understanding, Designing and Implementing Competency Models in Organizations
29% buy
The Handbook of Competency Mapping: Understanding, Designing and Implementing Competency Models in Organizations
£14.24
A Practical Guide to Competencies: How to Enhance Individual and Organisational Performance
14% buy
A Practical Guide to Competencies: How to Enhance Individual and Organisational Performance
£24.49
The Competencies Pocketbook (Management Pocketbooks)
12% buy
The Competencies Pocketbook (Management Pocketbooks)
£5.99

 

Customer Reviews

3 Reviews
5 star:
 (2)
4 star:
 (1)
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Average Customer Review
4.7 out of 5 stars (3 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
5 of 5 people found the following review helpful:
5.0 out of 5 stars Covers all the key points for developing a Competency System, 20 Jan 2001
By A Customer
An excellent book covering all that is necessary to understand the subject and to implement a Competency programme. Uses a wide range of source material and distils it down to a very practical "how to" book that is presented in sufficient detail to be of valuable to the Competency project leader whilst not getting entrenched in academic complexities. Includes some valuable guidance on gaining support and on using Competencies to underpin sound HRM systems.

Is particularly recommended to those who are serious about developing a Competency programme in-house.

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1 of 1 people found the following review helpful:
4.0 out of 5 stars Does exactly what is says on the cover, 2 Jul 2004
By A Customer
This book gives practical advice on developing competency models in organisations. It is concise and clearly written avoiding getting bogged down in academic studies or theory. The text is workmanlike and to the point - hardly sparkling prose - but it is suited exactly to the market - a very practical guide for managers in the field.
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2 of 3 people found the following review helpful:
5.0 out of 5 stars A "must" reading guide !!!, 6 Dec 1999
By A Customer
"Competency models" write A.D.Lucia and R.Lepsinger in their Preface, "that identify the skills, knowledge, and characteristics needed to perform a job have been in use for more than three decades. In the last five years, interest in them and their potential to help staffing and development efforts has increased dramatically among our client group. We believe this interest will continue to grow over the next few years due to three key, related trends-intensified competition, aggressive cost management and downsizing, and the proliferation of 360-degree feedback system."

In this invaluable study, authors :

* define what a competency model is, describe its components, and discuss some of their broad, general application.

* examine how competency models can be applied within selection, training and development, appraisal, and succession planning systems to support an organization's business objectives.

* discuss establishing the performance criteria with which your organization measures success to better focus your data collection and analysis.

* describe specific action steps to follow during the development of the competency model from scratch.

* discuss various methods of data collection and how they can be used to increase the likelihood of identifying the knowledge, skills, and characteristics required to succeed in the job.

* describe the process of creating competency-based selection, training and development, appraisal, and succession planning systems.

* discuss the methods for converting the model into the necessary formats or tools to integrate the competencies into each step of human resource management.

This study is a "must" reading guide for HR professionals and line managers. I highly recommend.

(Reviewed by FreeImage HR Consulting / a division of T.B. FreeImage HR Group, Istanbul, Turkey)

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