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Measuring Team Performance: A Step-by-step Customizable Approach for Managers, Facilitators and Team Leaders (Jossey-Bass Business & Management (Hardcover)) (Hardcover)

by Steven D. Jones (Author), Don J. Schilling (Author) "Is it possible for a typical team to go from mediocre performance to the benchmark team in its organization? ..." (more)

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Product details

Hardcover: 256 pages
Publisher: Jossey Bass; Har/Cdr edition (26 Sep 2000)
Language English
ISBN-10: 0787945692
ISBN-13: 978-0787945695
Product Dimensions: 23.3 x 15.8 x 2.4 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 1,602,702 in Books (See Bestsellers in Books)

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Product Description

Review
For any reader responsible for establishing accountability systems for self-managing or supervised work teams, this book and CD-Rom offer a step-by-step measurement system for team performance that can be customised to an individual company's requirements. There are also case studies from teams that have used the approach, including the winners of Xerox's X-Award for team excellence. (Kirkus UK)

V. Peter Johnson, vice president of human resources, AT Plastics, Inc.
"Measuring Team Performance gives teams the means to clearly demonstrate their added value to bottom-line results. It's a compelling guide that shows how to connect with customers and business processes. A convincing breakthrough in team measurement that has the power to get the value of team performance into the boardroom."

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Is it possible for a typical team to go from mediocre performance to the benchmark team in its organization? Read the first page

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