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The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations (Jossey-Bass Management)
 
 
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The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations (Jossey-Bass Management) (Hardcover)

by James M. Kouzes (Author), Barry Z. Posner (Author) "Employees at Synergistic Systems, Inc. (SSI), located in Los Angeles's San Fernando Valley, have always known Jean Campbell, founder and CEO, to be positive, organized,..." (more)
4.1 out of 5 stars  See all reviews (9 customer reviews)

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Product details

  • Hardcover: 405 pages
  • Publisher: Jossey Bass; 2nd Edition edition (1 Aug 1995)
  • Language English
  • ISBN-10: 0787901105
  • ISBN-13: 978-0787901103
  • Product Dimensions: 23.7 x 16.2 x 3.4 cm
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (9 customer reviews)
  • Amazon.co.uk Sales Rank: 762,796 in Books (See Bestsellers in Books)

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  • See Complete Table of Contents

Product Description

Publishers Weekly

"Insightful, down-to-earth, jargon-free ... Offers sound advice to corporate leaders and entrepreneurs, to managers, and employees, and to aspiring leaders in retail, manufacturing, government, community, church, and school settings." --This text refers to an out of print or unavailable edition of this title.


Review

"At a time when words like 'inspiration' or 'spirit' are sometimes used with embarrassment, the authors restore those lofty concepts to their rightful place at the core of successful business.'' (Norman Lear, chairman and CEO, Act III Communications)

"A vital resource for all leaders and managers preparing themselves for the demands of 21st century leadership." (Kathryn E. Johnson, president and CEO, The Healthcare Forum)

"I not only enjoyed it... found myself constantly nodding and saying to myself, 'That's right! That's how it's done! That's what it feels like!' You certainly captured the essence of what I've found is at the heart of transforming leadership.'' (Robert Haas, chairman and CEO, Levi Strauss & Co.)

"The Leadership Challenge changed the direction of Motorola Semiconductor's World Marketing Organization." (Charles E. Thompson, senior vice president, director world marketing, Semiconductor Products Sector, Motorola Inc.)

"Kouzes and Posner demonstrate that when ordinary business people aspire to extraordinary achievements they can expand the realm of what's possible.'' (Kathy Meyer, executive director, The Business Enterprise Trust)

"The Leadership Challenge is a book that should be read and worked through by every member of every organization. It makes real and accessible the practices of leadership. If it is not in the workplace of all your people you are missing the plot." (David Clancy, manager, Culture Development, Westpac Banking Corporation)

"This book has heart. . . . I highly recommended The Leadership Challenge in 1987. I do so even more in 1995.'' (from the foreword by Tom Peters)

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Inside This Book (Learn More)
First Sentence
Employees at Synergistic Systems, Inc. (SSI), located in Los Angeles's San Fernando Valley, have always known Jean Campbell, founder and CEO, to be positive, organized, enthusiastics, personable, caring, and unflappable. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations (Jossey-Bass Management)
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Customer Reviews

9 Reviews
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Average Customer Review
4.1 out of 5 stars (9 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
11 of 11 people found the following review helpful:
5.0 out of 5 stars Guidelines and Parameters for the Perilous Journey Within, 19 Aug 2007
By Robert Morris (Dallas, Texas) - See all my reviews
(TOP 100 REVIEWER)    (REAL NAME)   
This review is from: The Leadership Challenge Fourth Edition (Leadership Practices Inventory) (Hardcover)

I first read this book in 2002 before proceeding to James Kouzes and Barry Posner's more recently published Encouraging the Heart. I highly recommend both and suggest that they be read in the order in which they were written. What we have here is the latest edition, recently published. As Kouzes and Posner explain in their Preface, "we did decide we needed to go on a diet. Each succeeding edition tended to put on a little weight -- feature creep, as they say in the technology business." For those who are curious to know, nothing in the co-authors' continuing research since the first edition has as yet revealed a "magical sixth practice that will revolutionize the practice of leadership."

Those of us who presume to review books such as this one can merely suggest their breadth and depth of substance as well as their stimulation of thought about the material presented. For example, Kouzes and Posner identify what they call "five leadership practices common to successful leaders" and then suggest ten "behavioral commitments" among those leaders studied. Here they are:

Practice: Challenge the process
Commitments: (1) Search for opportunities and (2) Experiment and take risks

Practice: Inspire a shared vision
Commitments: (3) Envision the future and (4) Enlist others

Practice: Enable others to act
Commitments: (5) Foster collaboration and (6) Strengthen others

Practice: Model the way to the desired objectives
Commitments: (7) Set the example and (8) Plan small wins

Practice: Encourage the heart of everyone involved
Commitments: (9) Recognize individual contribution and (10) Celebrate accomplishments

Those who conduct "360 Feedback" programs could do much worse than to base evaluations on criteria suggested by these practices and commitments. They provide the thematic infrastructure of the material which Kouzes and Posner present within seven Parts. The first introduces key concepts and terms: "Knowing What Leadership Is Really All About." Each of Parts Two-Six is devoted to one of the five Practices. Kouzes and Posner conclude with Part Seven, "The Beginning of Leadership', followed by two appendices which enable the reader to complete "The Personal Best Questionnaire" before reviewing "The Leadership Practices Inventory."

There are dozens of outstanding books on leadership and this is one of the best. I am especially impressed by the balance Kouzes and Posner maintain throughout between theory and practice. More specifically, they introduce and explain various core concepts and then draw upon real-world situations to illustrate those concepts. Obviously, "Encouraging the Heart" (Part Six) introduces ideas which Kouzes and Posner develop in much greater depth in a sequel volume which bears the same name. They conclude this book as follows: "We have said that leaders take us to places we have never been before. But there are no freeways to the future, no paved highways to unknown, unexplored destinations. There is only wilderness. If you are to step into the unknown, the place to begin is with the exploration of the inner territory." Those who agree (as do I) with these final remarks are urged to check out David Maister's Practice What You Preach, Tim Sanders' Love Is the Killer App, David Whyte's The Heart Aroused, and Larry Davis' Pioneering Organizations.
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8 of 8 people found the following review helpful:
5.0 out of 5 stars Kouzes and Posner captured the essence of leadership., 4 Dec 1998
By A Customer
This review is from: The Leadership Challenge: How to Keep Getting Extraordinary Things Done in Organizations (Jossey-Bass Management Series) (Paperback)
The good news is that everyone can be a leader. Kouzes and Posner did a very good job of making the case that leadership is a set of learned practices, skills and behaviors. They provide a structure to what most people seeking to be leaders have tried to do intuitively or by modeling what they see from leaders they admire. The roadmap is there in the book for students of leadership or those who have been thrust into a position that requires not just management, but real inspired leadership to meet the challenge. Their characterization of leadership as a "performing art" is both descriptive and instructive. This is a great book for anyone aspiring to get extraordinary results from those they lead.
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6 of 6 people found the following review helpful:
4.0 out of 5 stars Insightful but not as good as I expected, 20 Aug 2004
By A Customer
This review is from: The Leadership Challenge (The Leadership Practices Inventory) (Paperback)
Kouzes and Posner have conducted 20 years of research; they have amassed a huge database about leadership; and from this they have distilled the five beautifully simple principles and 10 elegant commitments of leadership.

This is a fine achievement and "The Leadership Challenge" seeks to illustrate the principles and commitments through numerous stories, anecdotes and ideas. Some of these work better than others, and there are so many of them, that the overall feeling is one of meandering through the foothills of leadership rather than scaling the heights.

I would have liked this book to focus much more on developing leaders - practical approaches and techniques that can be used in organisations. Instead it leaves us to make up our own minds from a plethora of anecdotes. (The Leadership Challenge Workbook does offer more of a structure for leadership development and is recommended, but it still lack clear activities, approaches and techniques that can be used to develop leadership skills in a structured programme, particularly for a management team).

Overall then, I do recommend "The Leadership Challenge", if only for the elegance of the leadership principles and commitments. And it does also contain many good ideas. I just wish it was a bit more focussed on how to develop leadership skills in a structured and planned way.

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