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Sticky Knowledge: Barriers to Knowing in the Firm (SAGE Strategy series)
 
 
Sticky Knowledge: Barriers to Knowing in the Firm (SAGE Strategy series) (Paperback)
by Gabriel Szulanski (Author) "Mr Buehler's observation (Jacob, 1992) is a contemporary expression of an old puzzle - one that hasn't yet been resolved ..." (more)
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Product Description
Review
"This book presents much of the best thinking on the challenges of knowledge transfer...The book manages to explore complex theoretical issues in straightforward language, and provides the details of analysis in appendixes directed at active researchers. Szulanski combines an interesting set of studies on knowledge, and his book represents an excellent summation of what we currently know about the transfer of knowledge in organizations. This book will take its rightful place as a major contribution to research on organizational capabilities." (Joseph T. Mahoney and Charles Williams The Academy of Management Review )

Product Description
Why don't best practices spread within firms?

What exactly is sticky knowledge?

Having recognized that knowledge assets are rapidly becoming their most precious source of competitive advantage, a large number of organizations are now attempting to transfer best practices. Yet best practices still remain stubbornly immobile.

Sticky Knowledge reveals that the transfer of practices is a complex phenomenon, and demonstrates the range of barriers to transferring best practices within the firm. Written in a brief and accessible format, Gabriel Szulanski defines the popular concept of stickiness and its operationalization, providing a roadmap for understanding and further researching this topical issue.

Taking a fresh look at accepted wisdom, and presenting research findings that conflict with some established views, the book will be essential reading for academics and students addressing issues related to knowledge and the firm. Practising managers and MBA students will also find it of immense value.

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Mr Buehler's observation (Jacob, 1992) is a contemporary expression of an old puzzle - one that hasn't yet been resolved. Read the first page
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