Join Amazon Prime and get unlimited Free One-Day Delivery. Already a member? Sign in.

 

or
Sign in to turn on 1-Click ordering.
 
   
More Buying Choices
22 used & new from £4.00
Have one to sell? Sell yours here
 
   
Tell a Friend
Customer Is King: How to Exceed Their Expectations (Virgin Business Guides)
 
See larger image 
Share your own customer images
Publisher: learn how customers can search inside this book.
Customer Is King: How to Exceed Their Expectations (Virgin Business Guides) (Paperback)
by Sir Richard Branson (Foreword), Robert Craven (Author)
3.0 out of 5 stars  (1 customer review)
RRP: £10.99
Price: £7.14 & eligible for Free UK delivery on orders over £15 with Super Saver Delivery. See details and conditions
You Save: £3.85 (35%)
Availability: In stock. Dispatched from and sold by Amazon.co.uk.

Only 3 left in stock--order soon (more on the way).

22 used & new available from £4.00
Other Editions: RRP: Our Price: Other Offers:
Paperback Order it used
 
   

Frequently Bought Together

Customers buy this book with Bright Marketing: Why Should People Bother to Buy from You? by Robert Craven

Customer Is King: How to Exceed Their Expectations (Virgin Business Guides) Bright Marketing: Why Should People Bother to Buy from You?
Price For Both: £19.48

Customers Who Bought This Item Also Bought

Bright Marketing: Why Should People Bother to Buy from You?

Bright Marketing: Why Should People Bother to Buy from You? by Robert Craven

4.5 out of 5 stars (2)  £12.34
Screw It, Let's Do It: Lessons in Life (Quick Reads)

Screw It, Let's Do It: Lessons in Life (Quick Reads) by Sir Richard Branson

3.6 out of 5 stars (34)  £2.63
The Best-Laid Business Plans: How to Write Them, How to Pitch Them (Virgin Business Guides)

The Best-Laid Business Plans: How to Write Them, How to Pitch Them (Virgin Business Guides) by Sir Richard Branson

3.3 out of 5 stars (3)  £7.14
Losing My Virginity: The Autobiography

Losing My Virginity: The Autobiography by Sir Richard Branson

4.7 out of 5 stars (77)  £7.14
Business the Richard Branson Way: 10 Secrets of the World's Greatest Brand Builder (Big Shots Series)

Business the Richard Branson Way: 10 Secrets of the World's Greatest Brand Builder (Big Shots Series) by Des Dearlove

4.0 out of 5 stars (2)  £6.99
› Explore similar items : Books (13)
Product details
  • Paperback: 215 pages
  • Publisher: Virgin Books; New Ed edition (10 Feb 2005)
  • Language English
  • ISBN-10: 0753509687
  • ISBN-13: 978-0753509685
  • Product Dimensions: 20.6 x 12.4 x 2.5 cm
  • Average Customer Review: 3.0 out of 5 stars  (1 customer review)
  • Amazon.co.uk Sales Rank: 154,209 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)
  • Other Editions: Paperback  |  All Editions

    •  Would you like to update product info or give feedback on images?
Customers Viewing This Page May Be Interested in These Sponsored Links (What is this?)
Help Your Business Grow
www.directorscentre.com    Directors Centre & Robert Craven 'The entrepreneurship guru', The FT 
Product Description
Synopsis
What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again. Practical and packed full of easy-to-understand advice, you'll find: * checklists and worksheets, * case studies of real businesses, * frequently asked questions

About the Author
Mentor and consultant Robert Craven has worked on the Marketing Council's Grow with Marketing' programme to develop materials for business advisers and their clients. His booki Kick-Start Your Business is aslo published by Virgin.