Statistical Process Control (Paperback)

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Review
"Whether your sector is manufacturing, sales, marketing, finance, service or public, this instructional guide to the tools of SPC is an essential practical guide."
QUALITY WORLD (Feb 2003)

"Written for managers, technologists, engineers, scientists and students alike, the book uses the minimum of formulas and assumes no prior knowledge of statistics. It covers all the necessary theory and techniques in a practical and non-mathematical manner.
The book gives the foundations of good quality management and process control, including an explanation of what quality is, and discusses control of conformance and consistency during production."
WORKS MANAGEMENT (Jan 2003)

People in management and leadership positions often do not understand variation. As a result, instead of having a stabilising effect, they
frequently over-react to events leading to wasted efforts, disorganisation and chaos. The authors advice is: Dont just do something,
sit there (and think)! Statistical process control
(SPC) is a tool for understanding processes, and thus helping managers in decision-making, so that
organisations can improve quality and reduce wasted resources. It is a method to stop producing
chaos by reducing management interference. This soft-cover book is a practical guide for SPC and does not presuppose prior statistical or process
management knowledge. It also sets out the philosophyessential to the practiceof process management and improvement. There are 15 chapters divided into five sections, with 11 appendices. Each chapter has figures and tables that enhance elucidation, and examples of real-world applications are scattered throughout. The first section, Process understanding, looks at design, conformance and costs of quality. Next, Process
variability is split into two chapters. Process control has four chapters that discuss control charts for variables and attributes, and cumulative sum charts. The shortest section, Process capability, has only 14 pages, but adequately presents several capability indices
(however, not the well-known CPM index). The last section, Process Improvement, has five chapters, including a new chapter on six sigma. There is a good five-page index and each chapter ends with a list of references. This book would be an excellent
tool for managers, engineers and others actively involved in understanding, analysing and improving
processes. It is also suitable for business and engineering students, with each chapter providing learning objectives and discussion questions. I was particularly impressed by the ease with which a reader could use it for implementing SPC. It should be in the library of all organisations
and on the bookcase of all individuals involved in process design, evaluation, control and continuous
improvement of performance, products or services.
Mark A. Best, Eastview, June 2005 edition of "Significance - statistics making sense", a publication of the Royal Statistical Society

Product Description
A highly successful title from one of the UK's leading exponents of TQM. The book features user-friendly presentation and reflects the latest thinking in the field. It will serve as a textbook for self or group instruction for both student and practicing engineers, scientists, technologists and managers and will prove invaluable to all.

Statistical process control is a tool, which enables both manufacturers and suppliers to achieve control of product quality by means of the application of statistical methods in the controlling process. This book gives the foundations of good quality management and process control, including an explanation of what quality is, and control of conformance and consistency during production. The text offers clear guidance and help to those unfamiliar with either quality control or statistical applications and coves all the necessary theory and techniques in a practical and non-mathematical manner. This book will be essential reading for anyone wishing to understand or implement modern statistical process control techniques.

* New edition is fully updated and includes a new chapter on Six Sigma
* Well-known, authoritative author who introduced statistical process control to thousands of organizations throughout the world
* Written in a practical way that minimizes the use of formulas and assumes no prior knowledge of statistics

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First Sentence
SPC is not really about statistics or control, it is about competitiveness. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index

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2 Reviews 5 star:  (2) 4 star:    (0) 3 star:    (0) 2 star:    (0) 1 star:    (0)           Average Customer Review 5.0 out of 5 stars (2 customer reviews)		Share your thoughts with other customers: Create your own review
Most Helpful Customer Reviews   8 of 8 people found the following review helpful: 5.0 out of 5 stars Great for the newcomer to SPC in industry or management, 4 April 2001 By  ian_ga@hotmail.com (Ayrshire, Scotland) - See all my reviews This review is from: Statistical Process Control (Paperback) As a statistician working in industry I am constantly looking for books that can get the message of SPC accross to a mixed audience of analysts, engineers and managers. This book does just that in simple language, minimising the use of formulae and mathematical proofs with the added advantage of using examples that the reader can relate to. No prior knowledge of statistics is required to understand and apply the enclosed information. Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)   2 of 2 people found the following review helpful: 5.0 out of 5 stars SPC Wonder Land, 15 May 2003 By  Paul Smith (terasolutions@yahoo.co.uk) - See all my reviews A really great book. Easy to read and understand, while catering for those new to SPC and the more experienced. Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this) Share your thoughts with other customers: Create your own review › See all 2 customer reviews...		Ad feedback   Search Customer Reviews Only search this product's reviews

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