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Reinventing the IT Department (Computer Weekly Professional)
 
 

Reinventing the IT Department (Computer Weekly Professional) (Hardcover)

by Terry White (Author) "I'm driving back from a very successful workshop, in which I have helped a large bank refocus itself on the customer, and set a vision..." (more)
3.0 out of 5 stars See all reviews (1 customer review)
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Product details

  • Hardcover: 368 pages
  • Publisher: A Butterworth-Heinemann Title (13 Aug 2001)
  • Language English
  • ISBN-10: 0750648627
  • ISBN-13: 978-0750648622
  • Product Dimensions: 24.4 x 18.8 x 2.2 cm
  • Average Customer Review: 3.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 1,156,950 in Books (See Bestsellers in Books)
  • See Complete Table of Contents

Product Description

Review
'This book is written in an anecdotal and informal style, but with lots of academic input, including lists of references and implementation ideas for each chapter.'
Carey Gray - Computer Bulletin, May 2002

Product Description
'Reinventing the Information Technology Department' is both anecdotal and informal but deals with a subject which is of vital interest to Chief Information Officers and IT Managers, addressing questions such as:

* How does the IT department keep pace with business change?
* How do we provide stable and responsive IT platforms?
* How do we add recognised value to the organisation?
* How do I reinvent my department?
* How do I get onto the board?


It offers an alternative view of the new roles of the in-house IT function and proposes a rethink about IT services within companies, suggesting a self-help approach to redefining/reinventing in-house IT for CIOs.

The author explains that new modes of business thinking and operation are essential if a company is to succeed in the near future and in light of this covers topics such as self-organising systems, knowledge management, multi-stakeholder perspectives, and empowerment initiatives in relation to the overall business and in particular the IT function.

Each chapter contains implementation templates for the readers to take themselves through the repositioning or reengineering of the IT function and their own departments.


Puts forward action plans explaining how to reinvent the IT Department and keep pace with business change
Explains how IT managers can add recognised value to the organisation and get on the company board


See all Product Description

Inside This Book (Learn More)
First Sentence
I'm driving back from a very successful workshop, in which I have helped a large bank refocus itself on the customer, and set a vision for their future service. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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3 of 3 people found the following review helpful:
3.0 out of 5 stars A useful and thought-provoking read for all IT managers., 5 Mar 2002
By A Customer
This is the first time I've come across Terry White though he has written and collaborated on quite a few things before, it seems. I read this book on the strength of a review in Computer Weekly, which, it turns out, created the series of books of which this is part.
I found the book useful and thought-provoking. It would be a very valuable book for any IT department which is trying to find its role in a changing business environment, whether threatened by outsourcing or not. The first ten chapters or so present an enlightened, humanistic view of in-house, realistic in terms of the relationships with the users of the systems, and the need for relationship builders and nurturers. Get through these fairly unsurprising chapters, as the later chapters are much more innovative and specific. His views on what is core IT, and keeping system development separate from applications support/ applications management struck a chord with me. Not sure about his ideas that projects are bad, though!There are many references to other classic books by such as Charles Handy, Cary Cooper, Peter Schwartz, Ricardo Semler and many many others. I will be looking some of them out.
Having said that, I've given it 3 Stars because it is an expensive book, shame it's not cheaper.
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