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How to Influence Others at Work: Psychoverbal Communication for Managers
 
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How to Influence Others at Work: Psychoverbal Communication for Managers (Paperback)

by Dick McCann (Author)
4.0 out of 5 stars  See all reviews (1 customer review)
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Product details

  • Paperback: 160 pages
  • Publisher: A Butterworth-Heinemann Title; 2 edition (11 Mar 1993)
  • Language English
  • ISBN-10: 0750609907
  • ISBN-13: 978-0750609906
  • Product Dimensions: 23.2 x 15.6 x 1 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 497,476 in Books (See Bestsellers in Books)
  • See Complete Table of Contents

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Product Description

Product Description

Being able to influence others is absolutely vital to the business manager who is not only responsible for their own destiny, but also the well-being of their staff and the future of their company. Getting people to do what you want them to has occupied the minds of generations of scholars, not to mention dictators. Among the former, the psychologist Carl Jung was perhaps the most prominent. His concepts of the extroverted and introverted personality, of archetypes and of the unconscious are now widely accepted.

However, to understand and benefit properly from Jung, you need years of training. Fortunately though, Professor McCann has adapted Jung's ideas to the workplace and made them easy for us to understand. Not only that, in How to Influence Others at Work, he also combines his own remarkable techniques with those of neurolinguistics, resulting in an easy to digest volume which shows how all of us can use influence to our own ends.
In this second edition the author has included a new chapter on communication channels. This chapter gives practical guidance on how to improve awareness in all aspects of communications.

How we can communicate to our advantage
How to channel conversations with strategic pacing
How to ask questions in order to receive the answers you require


About the Author

Dr Dick McCann is Managing Director of Team Management Systems (TMS)in Australia. He has been involved in training and development for over 20 years. During this time he has travelled extensively, lecturing and consulting to major corporations. He spoke at the conference called "Beyond Re-engineering" in Canada in October 1994 with Ricardo Semler and others. His international experience in the human resource and training and development industry makes him a leading authority on working with teams in all industries. Dr McCann is the author of the book How to Influence Others at Work which is the subject of a workshop he conducts for TMS members to improve their facilitation skills and interaction with others. He is also co-author of the books Team Management: Practical New Approaches and recently published Team Re-engineering: Using the Language of Teamwork with Dr Charles Margerison.

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2 of 2 people found the following review helpful:
4.0 out of 5 stars enlightening!, 28 May 2001
By A Customer
This book details the eight basic types of personality common in management. It gives valuable insight into the traits of each area of the 'management wheel', and more importantly supplies useful advice on how to communicate and influence each type. There are simple techniques that can be applied immediately and more complex ones that will take practice but which should ultimately give you the ability to understand why people react in different ways, and influence the outcomes of discussions to everyone's advantage. Excellent.
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