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1 of 1 people found the following review helpful:
4.0 out of 5 stars
Dont Suffer In Silence if work makes you sick, 11 April 2002
This TUC Guide looks, from the worker's point of view, at what can and does go wrong, and what can be done in the way of prevention and remedy or redress when all is not well at work. Case studies and direct experiences illustrate and reinforce the message. Even if some are specific to given situations - supermarkets, call-centres - there are general lessons, and it may lead readers to sympathise more with checkout operators and others. Britain is supposed to be one of the safest places to work and unionised workplaces have a statistical advantage, yet more than 2 million workers each year in the UK suffer ill-health or injury caused or made worse by their jobs, so there is plenty room for improvement. This book makes positive suggestions for dealing with modern health risks, describing their effects, assessing their extent, indicating good practice, and when it comes to the worst, listing options for legal remedy, support, and self-help. The main sections cover Health and Safety law; personal stories of what happens to people; stress, violence and bullying, 'new' health issues; and finally resources. Terms are defined, steps for action gone through. Prevention means systematic identification of hazards in the working environment, looking at aspects which affect mental as well as physical well-being; setting up a 'hierarchy of control' (of the potential dangers); and adapting work. Employees should be consulted on work practices - the man on the job often knows better than the boss. So does the woman: acknowledging that provision in this area emerged from jobs traditionally done by men, the author pays particular attention to problems affecting women. And something can be done, as interesting examples including self-directed work teams show. Happier workers are healthier workers (are more productive workers), and things that make them happier include having their skills well used, and having more control over what they do - workload, timing - with added variety, meaning, support, challenge, flexibility. Conversely, what doesn't help, especially when it comes to stress, is an authoritarian management style. Useful addresses and index round off this an excellently practical handbook which deserves to be well used in all kinds of workplaces.
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