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Zapp!: The Lightning of Empowerment
 
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Zapp!: The Lightning of Empowerment (Hardcover)
by William C. Byham (Author), Jeff Cox (Author)
5.0 out of 5 stars  (5 customer reviews)
RRP: £12.99
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14 used & new available from £1.76
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Customers buy this book with Heroz: Empower Yourself, Your Coworkers, Your Company by Jeff Cox

Zapp!: The Lightning of Empowerment Heroz: Empower Yourself, Your Coworkers, Your Company
Price For Both: £17.95

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Product details

  • Hardcover: 228 pages
  • Publisher: Century; 2Rev Ed edition (1 Feb 1999)
  • Language English
  • ISBN-10: 0712680357
  • ISBN-13: 978-0712680356
  • Product Dimensions: 19.6 x 13.6 x 2.4 cm
  • Average Customer Review: 5.0 out of 5 stars  (5 customer reviews)
  • Amazon.co.uk Sales Rank: 149,500 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)
  • Other Editions: Hardcover (1st Harmon) |  Paperback  |  All Editions


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Product Description

Kenneth Blanchard PhD, co-author of The One-Minute Manager
'Great fun and full of easy to use advice.'

Synopsis
Zapp! is a modern-day fable that explores the concept of empowerment in easily recognizable and applicable terms. It details what managers and organizations must do to create and maintain an empowered work force - dedicated to constant improvement in terms of quality, output, sales and customer satisfaction. Most managers know that revitalization in their companies must occur from the ground up. But how can they get that message to employees without applying the kind of pressure that makes them even less productive? Much more accessible than other works on parpicitative management, Zapp! shows managers how to encourage responsibility, acknowledgement, and creativity so that employees feel they "own" their jobs. With hands-on examples, Zapp! shows readers the basics that allow them to use this principle in every situation, from large meetings to one-on-one conversations to formal evaluations, and really get results. Zapp! has been inspiring managers worldwide for more than a decade, selling 4 1/2 million copies in 10 languages.

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