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Product Description
Read this book and turn your customers into raving, spAnding fans!
The startling new tips and innovative techniques presented in Raving Fans can help anyone create a revolution in any work–place. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. This brilliantly simple and charming story teaches you how to define a vision and learn what a customer really wants in order to achieve miraculous bottom–line results.
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54% buy Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager) £5.24 |
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29% buy the item featured on this page: Raving Fans £14.85 |
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6% buy Gung Ho!: Turn on the People in Any Organization (One Minute Manager) £5.49 |
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6% buy The Little Book of Coaching: Motivating People to be Winners (One Minute Manager) £3.99 |
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