by Richard J. Schonberger
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Competing in World Class Manufacturing: America's 21st Century Challenge by National Center for Manufacturing Sciences |
by Richard T. Schonberger
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Eric Olsen Worldwide Manufacturing Education Manager, Hewlett Packard Components Group Dick Schonberger's call to "manage the basics, watch the results," plays well in Hewlett Packard's environment where we believe people want to do a good job. Focusing on the right metrics at each level tells them what a good job is.
Product Description
Since the invention of double-entry book-keeping, managers have judged a company's worth by sales and profits. This book exposes the fallacies of this practice and redefines excellence in terms of competence, capability and customer-focused, employee-driven, data-based performance.
Eric Olsen Worldwide Manufacturing Education Manager, Hewlett Packard Components Group Dick Schonberger's call to "manage the basics, watch the results," plays well in Hewlett Packard's environment where we believe people want to do a good job. Focusing on the right metrics at each level tells them what a good job is.
Product Description
Since the invention of double-entry book-keeping, managers have judged a company's worth by sales and profits. This book exposes the fallacies of this practice and redefines excellence in terms of competence, capability and customer-focused, employee-driven, data-based performance.
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64% buy World Class Manufacturing |
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