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World Class Manufacturing: The Next Decade - Building Power, Strength and Value
 
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World Class Manufacturing: The Next Decade - Building Power, Strength and Value (Hardcover)

by Richard J. Schonberger (Author)
5.0 out of 5 stars  (1 customer review)

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Product details

  • Hardcover: 288 pages
  • Publisher: The Free Press (3 Jun 1996)
  • Language English
  • ISBN-10: 0684823039
  • ISBN-13: 978-0684823034
  • Product Dimensions: 24.4 x 16.3 x 2.4 cm
  • Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 589,008 in Books (See Bestsellers in Books)
    (Publishers and authors: Improve Your Sales)
  • Other Editions: Hardcover (Bargain Price,Import) |  All Editions

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Product Description

Synopsis
Since the invention of double-entry book-keeping, managers have judged a company's worth by sales and profits. This book exposes the fallacies of this practice and redefines excellence in terms of competence, capability and customer-focused, employee-driven, data-based performance.