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Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes
 
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Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes (Hardcover)

by Lawrence Susskind (Author), Field P.T. (Author)
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Product Description

Review
Max H. Bazerman J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations, J.L. Kellogg Graduate School of Management, Northwestern UniversityExecutives, governmental leaders, public relations professionals, attorneys, and others need to read this book before they are in the midst of their next crisis. It will provide the basis for seeking reason in the sea of emotion that accompanies most conflicts.

Product Description
Describes strategies for overcoming objections to initiatives in both the private and public sectors and for handling public relations crises.

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