Product Description
Communicate with confidence. Achieve the best deal for you and your business. Get to 'yes' without conflict or compromise. This book gives you all the skills you need to become a more effective negotiator. From high-level business deals to negotiating a raise with your boss, learn how to plan your tactics, manage your information and achieve the results you want. Reach the 'win/win' scenario painlessly.
About the Author
Ann Jackman is an independent training and management development consultant. She has supplied development programmes and training for both public and private sectors including the British Home Office, NatWest Bank, the London Metropolitan Police and Securicor, Ann was employed as one of the 'experts' on a European diversity committee and is responsible for various management projects in central and eastern Europe.