or
Sign in to turn on 1-Click ordering.
 
 
More Buying Choices
46 used & new from £0.77
Have one to sell? Sell yours here
 
   
When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy
 
 
Share your own customer images
Search inside this book

When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy (Mass Market Paperback)

by Manuel J. Smith (Author) "Almost twenty years ago, in college just after being discharged from the army, I met an honest, gutsy man ..." (more)
4.4 out of 5 stars  See all reviews (18 customer reviews)
RRP: £7.99
Price: £4.77 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £3.22 (40%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In stock.
Dispatched from and sold by Amazon.co.uk. Gift-wrap available.

Want guaranteed delivery by Wednesday, November 11? Choose Express delivery at checkout. See Details
19 new from £1.82 27 used from £0.77
Other Editions: RRP: Our Price: Other Offers:
Hardcover Order it used
Paperback 8 used & new from £1.51
Mass Market Paperback 6 used & new from £1.49

Frequently Bought Together

Customers buy this book with The Disease to Please: Curing the People-Pleasing Syndrome by Harriet Braiker

When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy + The Disease to Please: Curing the People-Pleasing Syndrome
Price For Both: £11.80

Show availability and shipping details

Customers Who Bought This Item Also Bought

The Disease to Please: Curing the People-Pleasing Syndrome

The Disease to Please: Curing the People-Pleasing Syndrome

by Harriet Braiker
4.0 out of 5 stars (4)  £7.03
Too Nice for Your Own Good: How to Stop Making 9 Self-Sabotaging Mistakes

Too Nice for Your Own Good: How to Stop Making 9 Self-Sabotaging Mistakes

by Duke Robinson
5.0 out of 5 stars (2)  £7.04
Assertiveness Step by Step (Overcoming Common Problems)

Assertiveness Step by Step (Overcoming Common Problems)

by Windy Dryden
5.0 out of 5 stars (1)  £5.47
Assertiveness At Work: A Practical Guide to Handling Awkward Situations

Assertiveness At Work: A Practical Guide to Handling Awkward Situations

by Back
4.8 out of 5 stars (6)  £8.48
A Woman in Your Own Right: Assertiveness and You

A Woman in Your Own Right: Assertiveness and You

by Anne Dickson
4.6 out of 5 stars (10)  £4.43
› Explore similar items

Product details

  • Mass Market Paperback: 352 pages
  • Publisher: Bantam USA; Reissue edition (31 Dec 1975)
  • Language English
  • ISBN-10: 0553263900
  • ISBN-13: 978-0553263909
  • Product Dimensions: 17.3 x 10.4 x 2.5 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (18 customer reviews)
  • Amazon.co.uk Sales Rank: 27,219 in Books (See Bestsellers in Books)

    •  Would you like to update product info or give feedback on images?

Customers Viewing This Page May Be Interested in These Sponsored Links

  (What is this?)
   Feeling Guilt or Shame? opens new browser window
www.myproblemsgone.com  -  How to remove your Guilt, Shame or Guilty feelings naturally & surely 
   Say no to opens new browser window
www.Ask.com  -  Find the Best Results for Say no to. Ask us! 
  
 
Inside This Book (Learn More)
First Sentence
Almost twenty years ago, in college just after being discharged from the army, I met an honest, gutsy man. Read the first page
Explore More
Concordance
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt
Search inside this book:

Tags Customers Associate with This Product

 (What's this?)
Click on a tag to find related items, discussions, and people.
 
(1)
(1)
See all 3 tags...

Your tags: Add your first tag
 
See most popular tags

What Do Customers Ultimately Buy After Viewing This Item?

When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy
70% buy the item featured on this page:
When I Say No, I Feel Guilty: How to Cope, Using the Skills of Systematic Assertive Therapy 4.4 out of 5 stars (18)
£4.77
Assertiveness At Work: A Practical Guide to Handling Awkward Situations
9% buy
Assertiveness At Work: A Practical Guide to Handling Awkward Situations 4.8 out of 5 stars (6)
£8.48
The Disease to Please: Curing the People-Pleasing Syndrome
9% buy
The Disease to Please: Curing the People-Pleasing Syndrome 4.0 out of 5 stars (4)
£7.03
A Woman in Your Own Right: Assertiveness and You
8% buy
A Woman in Your Own Right: Assertiveness and You 4.6 out of 5 stars (10)
£4.43
Explore similar items
 

Customer Reviews

18 Reviews
5 star:
 (13)
4 star:
 (3)
3 star:    (0)
2 star:    (0)
1 star:
 (2)
 
 
 
 
 
Average Customer Review
4.4 out of 5 stars (18 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
37 of 39 people found the following review helpful:
5.0 out of 5 stars The Most Useful Book That I Have Ever Read, 13 Aug 1999
By A Customer
Many years have passed since I first bought and read Dr. Smith's revolutionary book. I have never found any techniques so universally applicable for dealing with people who don't care about fairness or my feelings. I have successfully used the broken record and fogging techniques to deal with manipulative relatives who want to tell me what to do "to help me" and self-disclosure and the broken record to convince store employees to accept back defective merchandise even if their store policy "doesn't allow" them to do this! This book taught me how to stand up for myself and stop trying to solve everyone else's problems (the store's agreement with a manufacturer or distributor)and focus on getting what I have paid for. I am smiling as I write this because I have just returned from a trip to a major toy retailer whose store manager refused to take back a defective stroller "because you don't have the box." Needless to say, after using Dr. Smith's methods, the manager gave me full credit on my credit card within fifteen minutes. I never needed to become unpleasant or raise my voice. Dr. Smith should be cannonized by the "doormats" of the world. You will be doing yourself a favor if you buy this book!
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
14 of 15 people found the following review helpful:
5.0 out of 5 stars A must read, 30 Jan 2004
By James Coltman "James Coltman" (London) - See all my reviews
(REAL NAME)   
So many of us have difficulty asserting our true feelings. How many times have you blown up at someone about something that has nothing to do with the real issue?

This book teaches you that it is okay to express your needs. In an easy to read style Manuel Smith explains the tools that you can use in day to day life to help you be more assertive. He backs his theories up with solid examples that will give you the confidence to put them into practice.

Being assertive doesn't always mean you win confrontations, but after reading this book you will be able to confidently say "No" without feeling guilty.

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
14 of 15 people found the following review helpful:
5.0 out of 5 stars The book where my life started to change, 15 Jun 2001
By A Customer
This books gave me a completely different prospective on communicating with other people. In a moment in my life when I was desperate to rise to the heights of sophisticated office politics and "fit" into them I learned that there are other ways to realise my goals and achieve what I want - and a better and simpler. This book is about being assertive, non-manipulative and not allowing to be manipulated either. Once you understand the concept it is brilliant and simple - and applies universally in all life situations. Although I thought that some of the examples of personal liberty provided by the author were somewhat extreme - this only proves the point of the book about not doing what you "should", i.e. don't take it as a literate instruction how to solve your problems.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Most Recent Customer Reviews

5.0 out of 5 stars Classic assertiveness training manual
Take a trip back to the 1970s, when leisure suits, long sideburns and "assertiveness training" were all the rage. Psychologist Manuel J. Read more
Published 3 months ago by Rolf Dobelli

1.0 out of 5 stars absolute nonsense
this book is complete tripe.

it claims men withdraw from women sexually, which is totally unfair and the theories and ideas in it are near impossible to test out as... Read more
Published 6 months ago by T. E. Roberts

4.0 out of 5 stars Extremely useful advice for anyone who knows they are a "soft touch"!
I've had this book for many years, and had cause yesterday to refer to it for advice for a friend. She had accepted a social invitation which she then regretted and still had time... Read more
Published 6 months ago by hiljean

5.0 out of 5 stars Helpful
I read this book way back in the 80s when it first came out and found it tremendously useful vis a vis how to deal with a rather demanding relative and not chew myself to bits... Read more
Published on 16 Mar 2007 by Anastasia Brown

1.0 out of 5 stars When I Say No, I Feel Guilty: How to Cope..........
My husband and I thought that this would be just the book to develop our assertiveness having read previous reviews. Read more
Published on 28 Oct 2005

5.0 out of 5 stars When I Say No I Feel Guilty
I found this book extreemly usefal, I always thought by using the broken record technic I would be considered a rude person, but this book shows just how it can be used without... Read more
Published on 16 Jun 2005

5.0 out of 5 stars An excellent book
This book really helped me with being assertive. I didn't really think I needed much help in this area as I thought I was quite an assertive person except when it comes to asking... Read more
Published on 4 Jun 2005

5.0 out of 5 stars Written 30 years ago but still valid
I thoroughly enjoyed reading this book. Even though it has been published in 1975, almost 30 years ago, the observations of the author are still valid today. Read more
Published on 25 Aug 2004 by E. Hughes

4.0 out of 5 stars Good all round book
I bought this book for my wife to be at Christmas as she tends to get pushed around a bit here and there, and ended up reading part of it myself. Read more
Published on 4 Jan 2004 by pen_name_amazon

5.0 out of 5 stars Great examples and tecniques for avoiding controlling people
I read this several years ago and still use the tools he describes to stop people from controlling my actions. Read more
Published on 5 May 1999

Only search this product's reviews


Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 


Active discussions in related forums
   
Related forums

Listmania!

Create a Listmania! list

Look for similar items by category

Look for similar items by subject
















i.e., each product must be in subject 1 AND subject 2 AND ...

Feedback

Ad

Your Recent History

 (What's this?)

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.