- Hardcover: 304 pages
- Publisher: John Wiley & Sons (21 Oct 1994)
- Language English
- ISBN-10: 0471942839
- ISBN-13: 978-0471942832
- Product Dimensions: 25.6 x 18.4 x 2.2 cm
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Amazon.co.uk Sales Rank: 678,236 in Books (See Bestsellers in Books)
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#62 in Books > Business, Finance & Law > Management > Business Process Reengineering
(Publishers and authors: Improve Your Sales) - See Complete Table of Contents
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