Product Description
This book consolidates and describes, for the first time, all of the individual behavioral methods used to study work performance. Ranging from analytic methods used in system development to observation, ratings, surveys, field measurement, self-reports, and interviews, each method is examined in terms of its purpose, how it was developed, how to use it, and its advantages and disadvantages. All of the methods are shown in light of real-world, not theoretical, applications. Step-by-step procedures allow immediate application to either research or system development.

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