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Competence at Work: A Model for Superior Performance
 
 

Competence at Work: A Model for Superior Performance (Hardcover)

by Lyle M. Spencer (Author), Signe M. Spencer (Author) "A competency is an underlying characteristic of an individual that is causally related to criterion-referenced effective and/or superior performance in a job or situation ..." (more)
4.5 out of 5 stars See all reviews (2 customer reviews)
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Product details

  • Hardcover: 384 pages
  • Publisher: John Wiley & Sons (20 April 1993)
  • Language English
  • ISBN-10: 047154809X
  • ISBN-13: 978-0471548096
  • Product Dimensions: 23.4 x 15.5 x 3 cm
  • Average Customer Review: 4.5 out of 5 stars See all reviews (2 customer reviews)
  • Amazon.co.uk Sales Rank: 497,695 in Books (See Bestsellers in Books)

    Popular in this category:

    #86 in  Books > Business, Finance & Law > Management > Human Resources > Appraisals & Evaluations
  • See Complete Table of Contents

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Product Description

Product Description
Provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. Includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.

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A competency is an underlying characteristic of an individual that is causally related to criterion-referenced effective and/or superior performance in a job or situation. Read the first page
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Customer Reviews

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Average Customer Review
4.5 out of 5 stars (2 customer reviews)
 
 
 
 
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3 of 3 people found the following review helpful:
5.0 out of 5 stars This book changed how I do my job as a trainer., 29 Sep 1998
By A Customer
This book gives a comprehensive competency dictionary using behaviorally anchored rating scales for each competency. It also gives step by step guidelines on how to use the dictionary in all types of HR decision making. It is clearly written and is based on years of extensive research. Using this book eliminates the need to use expensive and dependency creating consulting services. Every HR professional should have it on their shelf. Moreover, as a training professional, if I had to choose 2 books to have on my bookshelf, I would choose this book and Performance Consulting by Dana Gaines Robinson.
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2 of 2 people found the following review helpful:
4.0 out of 5 stars Useful resource for performance technolgists, 1 Sep 1998
By A Customer
This book provides detailed information on a number of useful techniques for developing competency models for human job performance. These models can then be used, in turn, as a basis for personnel assessmen, training and career pathing. The book also contains a number of pre-established and well-researched generic job models which can be adapted and used as a basis for further competency development.
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