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Building Cross-cultural Competence: How to Create Wealth from Conflicting Values (Hardcover)

by Charles HampdenTurner (Author), Fons Trompenaars (Author)
5.0 out of 5 stars  See all reviews (2 customer reviews)
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  • This item: Building Cross-cultural Competence: How to Create Wealth from Conflicting Values by Charles HampdenTurner

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Product details

  • Hardcover: 400 pages
  • Publisher: John Wiley & Sons (20 Sep 2000)
  • Language English
  • ISBN-10: 0471495271
  • ISBN-13: 978-0471495277
  • Product Dimensions: 25.1 x 15.9 x 3.3 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon.co.uk Sales Rank: 252,348 in Books (See Bestsellers in Books)

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Product Description

Daily Telegraph, 7th December 2000

"..You will gain fascinating insights into literature , philosophy, economics, ancient and modern history and obscure Japanese films. It is not like a management book at all. I recommend it."


People Management, 7th December 2000

"There are lots of fascinating stories about how we differ, and we are encouraged to respect all forms of diversity. The book will give people working internationally a deeper level of understanding of the issues, pitfalls and potential ways to reconcile cultural differences at work."
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Building Cross-cultural Competence: How to Create Wealth from Conflicting Values
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11 of 11 people found the following review helpful:
5.0 out of 5 stars Truly excellent, 4 Jun 2002
I have never had so much fun reading such a seemingly serious book. Authors manage to strike an excellent balance between their philosophical views on the subject of cross-cultural management, economic and social facts as well as practical tips on how to manage in different cultures.

Hampden-Turner and Trompenaars include accounts of their own experiences of working with foreign companies/individuals and how inter-cultural conflicts can be resolved to the benefit of both parties.

The book is full of illustrations, most of them rather humorous. In fact, there is a sketch on almost every page, which makes for easy and pleasant reading. There are plenty of excellent quotes as well as review of other literature and even films relevant to the issues raised.

Highly recommended.

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5.0 out of 5 stars An good introduction to Cultural Dimensions, 17 April 2009
By Layla (Dubai - UAE) - See all my reviews
Building and expanding on Hofstede's five dimensions of culture, Trompenaars and Hampden-Turner present a model of culture and cultural differences that is both sensible and eminently useful. While Hofstede may be the man who pioneered cultural research in management, Trompenaars and Hampden-Turner are the men who popularized it within the business world.

The six dimensions of culture proposed are simple to understand and relate to. With the numerous examples given throughout the book, cultural encounters suddenly make sense and previously taken for granted 'issues', annoyances, and differences when dealing with other cultures are explained and analyzed. While some of the six dimensions introduced are in some ways similar to Hofstede's, five cultural dimensions (for example individualism vs. communitarism); however, the authors also introduce additional dimensions and sometimes expand Hofstede's in ways that make it easier for the reader to understand the differences among cultures.

While many scholars claim that the authors' research is not rigorously scientific as that of Hofstede for example, however, it remains a landmark in the field of culture research in management. Perhaps more importantly, it is more accessible to managers and trainers due to the simplicity of the writing style and the numerous examples scattered throughout the book. Overall, a highly readable and useful book that should become essential reading for students of International Business.

For people in a hurry and looking for a 'tool box' for dealing with cultural differences; 'Riding the Waves of Culture' by the same authors may be a better option.
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