Product Description
- Offers access to www.technologybestpractices.com web site containing sample planning templates, contingency plans, policies, annual inventory worksheet, and Help Desk.
- Includes strategic technology planning, and managing and training techniques
- Shows how to apply technology tools to improve business.
From the Inside Flap
Sound technology practices are absolutely vital to the smooth operation of any company, yet seldom does one person possess all of the necessary skills to successfully integrate technology and business. Computer programmers and IT personnel provide the critical technical expertise, while managers enjoy the "big picture" perspective of what the company needs, where it is, and where it needs to go. Technology Best Practices offers nontechnical managers a forward–thinking blueprint for implementing effective and efficient technological programs, as well as for weaving technical personnel into the managerial process.
Managers need not possess a degree in computer programming in order to successfully select, implement, and manage technology in business. Technology management experts Dr. Bob Spencer and Randy Johnston emphasize that traditional managerial strategies are as effective in the technical arena as they are in any other. When speaking with technical experts, be disciplined enough to demand a simpler explanation if things are unclear. Ask the same question in a variety of forms to be sure you understand, and ask another question after you think you understand to be sure–often these techniques raise new issues that otherwise would have remained concealed. The authors also advocate a sensible division of powers, proposing an IT Steering Committee to direct the broad technology strategy of the organization and an IT manager to oversee the operation of specific projects. Chapters in this far–reaching study include:
∗ Contingency Planning Best Practices
∗ Managing IT Staff and Users
∗ Hardware Selection and Maintenance Best Practices
∗ Network Management and Security Best Practices
∗ Emerging Technology Best Practices
Among other critical issues, the authors pay particular attention to security and other concerns regarding remote technology, including the hardware, software, data, procedural, and people considerations when managing the location of technology use. Recognizing the rapidly changing landscape of technology standards, they also provide a Web site www.technologybestpractices.com–so readers will remain up to date on the latest innovations.
Every manager has the power to successfully implement technology best practices. Dr. Bob Spencer and Randy Johnston′s peerless study provides them the tools to do so.
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