Product Description
To be competitive, service providers cannot customize every installation but must simultaneously offer services that meet a wide range of perceived customer needs. This guide shows commercial service providers and equipment vendors how to build competitive service offerings for enterprise–specific needs.
- Provides vital technical and business guidance to the service provider marketplace
- Explains how to satisfy the customer′s specific needs in data, voice, and/or video
- Enables readers to gain the upper hand in submitting the most competitive service network bids and service level guarantees to customers
Synopsis
To be competitive, service providers cannot customize every installation but must simultaneously offer services that meet a wide range of perceived customer needs. This guide shows commercial service providers and equipment vendors how to build competitive service offerings for enterprise-specific needs. It: provides vital technical and business guidance to the service provider marketplace; explains how to satisfy the customer's specific needs in data, voice, and/or video; and, enables readers to gain the upper hand in submitting the most competitive service network bids and service level guarantees to customers.
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