Join Amazon Prime and get unlimited Free One-Day Delivery. Already a member? Sign in.

 

or
Sign in to turn on 1-Click ordering.
 
   
More Buying Choices
29 used & new from £8.60
Have one to sell? Sell yours here
 
   
The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur
 
 
Share your own customer images
Search inside this book

The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur (Hardcover)

by Mary Kay Ash (Author)
5.0 out of 5 stars See all reviews (1 customer review)
RRP: £14.99
Price: £10.49 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £4.50 (30%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In stock.
Dispatched from and sold by Amazon.co.uk. Gift-wrap available.

Only 2 left in stock--order soon (more on the way).

Want guaranteed delivery by Wednesday, July 22? Choose Express delivery at checkout. See Details
23 new from £8.60 6 used from £14.13

Customers Who Bought This Item Also Bought

Mary Kay: You Can Have it All - Practical Advice for Doing Well by Doing Good

Mary Kay: You Can Have it All - Practical Advice for Doing Well by Doing Good

by Mary Kay Ash
5.0 out of 5 stars (2) 
Live Your Dreams

Live Your Dreams

by Les Brown
5.0 out of 5 stars (5)  £7.96
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

by C.Britt Beemer
£13.59
Feel the Fear and Do it Anyway: How to Turn Your Fear and Indecision into Confidence and Action

Feel the Fear and Do it Anyway: How to Turn Your Fear and Indecision into Confidence and Action

by Susan Jeffers
4.5 out of 5 stars (109)  £3.49
Screw it, Let's Do it: Lessons in Life (Quick Reads)

Screw it, Let's Do it: Lessons in Life (Quick Reads)

by Sir Richard Branson
3.8 out of 5 stars (47)  £2.99
› Explore similar items

Product details

  • Hardcover: 272 pages
  • Publisher: John Wiley & Sons (22 Aug 2008)
  • Language English
  • ISBN-10: 0470379952
  • ISBN-13: 978-0470379950
  • Product Dimensions: 23.1 x 15.5 x 2.8 cm
  • Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 272,583 in Books (See Bestsellers in Books)

    •  Would you like to update product info or give feedback on images?

  • See Complete Table of Contents

Customers Viewing This Page May Be Interested in These Sponsored Links

  (What is this?)
Mary Kay.
   www.Ask.com    Get Mary Kay Find Mary Kay with Ask. 
  
 

Product Description

Product Description
The Mary Kay Way: Timeless Principles from America′s Greatest Woman Entrepreneur is back in print and updated to reflect developments in today’s business environment for the modern entrepreneur. You will find inspiration and real, proven success principles that represents the forty–five year old success story of Mary Kay Ash, founder Mary Kay, Inc., the cosmetics company that provides women with unlimited opportunities for success. A foreword by Mary Kay’s grandson, also a company executive, introduces her timeless guide to entrepreneurial success.

From the Inside Flap

"Leaders teach. They motivate. They care. Leaders make sure that the way to success is always broad enough and straight enough for others to follow."
—Mary Kay Ash

Mary Kay helped open the door for countless women throughout the world to find success on their own terms and to be their own bosses. The Mary Kay Way is her inspiring "how–to manual." It explains her people–centered business philosophy and how to succeed by staying true to yourself, your values, and your customers.

From The Mary Kay Way:

"Every person is special! I sincerely believe this. Each of us wants to feel good about ourself, but to me, it is just as important to make others feel the same way. Whenever I meet someone, I try to imagine him or her wearing an invisible sign that says: make me feel important! I respond to this sign immediately, and it works wonders.

Some people, however, are so caught up in themselves that they fail to realize that the other person wants to feel important too.

Once I waited in a long reception line, and when I finally got to shake hands with the company′s sales manager, he treated me as if I didn′t exist. I′m sure he didn′t remember the incident; in fact, he probably was never aware of how much he had hurt me. Yet, after all these years, I still remember—so it obviously had a powerful impact on me. I learned an important lesson about people that day, which I have never forgotten: no matter how busy you are, you must take time to make the other person feel important!"

See all Product Description

Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Search inside this book:

Suggested Tags from Similar Products

 (What's this?)
Be the first one to add a relevant tag (keyword that's strongly related to this product)
Check a corresponding box or enter your own tags in the field below
mary kay
entrepreneur
direct sales
cosmetics
selling tips
sales
selling
company profiles
company profile

Your tags: Add your first tag
 
See most popular tags

What Do Customers Ultimately Buy After Viewing This Item?

The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur
90% buy the item featured on this page:
The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur 5.0 out of 5 stars (1)
£10.49
Mary Kay: The Story of America's Most Dynamic Businesswoman
10% buy
Mary Kay: The Story of America's Most Dynamic Businesswoman
Explore similar items
 

Customer Reviews

1 Review
5 star:
 (1)
4 star:    (0)
3 star:    (0)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
5.0 out of 5 stars (1 customer review)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
3 of 3 people found the following review helpful:
5.0 out of 5 stars Timeless and timely management wisdom, 19 Aug 2008
By Robert Morris (Dallas, Texas) - See all my reviews
(TOP 100 REVIEWER)    (REAL NAME)   

This is a reissue of a volume that was first published in 1984 to which personal comments from 175 Independent National Sales Directors from throughout the world were added, accompanying a Foreword by Mary Kay Ash's grandson, Ryan Rogers. Frankly, I did not fully appreciate this book when it was first published and then recently, my friend Randy Mayeux presented a brief program to a local business book breakfast group here in Dallas to which I belong. He carefully explained why, of anything, Mary Kay's insights concerning effective leadership are even more relevant now than they were more than 20 years ago. So I immediately obtained a copy of this edition and now share my own reactions to it.

As with so many other prominent CEOs, Mary Kay learned most (if not all) of what she considers to be the most valuable business lessons from negative experiences, both hers and others'. Prior to opening the doors to Mary Kay Cosmetics in a 500-square-foot store front in Dallas (Friday, September 13, 1963), she had been the victim of all manner of gender biases, broken promises, betrayals of confidence, etc. From the beginning of her new company, she included The Golden Rule among its core principles. The policies and procedures she formulated all shared the same objective: To create a workplace culture that nourishes and supports everyone's personal as well as professional development. The only limits on that development would be self-imposed. Mary Kay didn't stop there, however. She was determined to do everything humanly possible to help her associates to reject or eliminate such limits. She also expected everyone else to provide such help to those in need of it.

To guide and inform such supportive efforts, she devised eight management principles:

1. Praise People to Success
2.Tear Down That Ivory Tower
3. Be a Risk-Taker
4. Be Sales-Oriented
5. Be a Problem-Solver
6. Create a Stress-Free Workplace
7. Develop and Promote people from Within
8. Keep Business in Its Proper Place.

When the Independent National Sales Directors were surveyed prior to publication of this edition, they identified #1, #7, and #8 as having had the greatest impact on their personal as well as professional development and were most critical. They also ranked the chapters of this book in terms of their importance to them and four of the 23 chapters emerged: "Help Others Get What They Want - and You'll Get What You want" (Chapter 12) " "Golden Rule Management" (Chapter 1), "The Invisible Sign" (Chapter 3), and "The Speed of the Leader Is the Speed of the Gang" (Chapter 9). "Whenever I meet someone," Mary Kay once explained, "I try to imagine him or her wearing an invisible sign that says: MAKE ME FEEL IMPORTANT! I respond to this sign immediately, and it works wonders." Apparently it has done so for others in her organization. The company began with nine Mary Kay Independent Beauty Consultants; in 1984 when this book was first published, there were 200,000 in its sales force; today, there is a worldwide sales force of 1.8 million whose wholesale sales generate $2.4 billion.

Here are other representative examples of Mary Kay's "way" of thinking:

"A diamond bumbleee is the ultimate symbol of recognition at Mary Kay. It's the `crown jewel,' and its recipient is recognized as a queen...We think the bumblebee is a perfect symbol because, as aerodynamic engineers `proved' many years ago, the bumblebee cannot fly! Its wings are too weak, and its body is too heavy. Fortunately, the bumblebee doesn't know that and goes right on flying. At Mary Kay we teach people how to spread their wings and fly on their own. I can't think of a better way to help people."

"Enthusiasm is not just contagious - it spreads like wildfire. Employees often reflect the personalities of the company's owners. A chief executive's enthusiasm and positive personality can permeate an entire organization...Conversely, a lack of enthusiasm can produce devastating results. Hesitation and self-doubt are also contagious."

"In a well-run company that offers equal advancement opportunities for to all employees, the cream always rises to the top. In fact, a recent study of the best-managed companies in America shows that they are structured in a way that [begin italics] guarantees [end italics] the best people will be promoted to top levels of management. I view it as a sign of weakness when a company fails to develop a leadership team from within. Nothing prepares one better for the responsibilities of leadership than on-the-job training."

Although Mary Kay passed away in 2001, who she was and what she believed as well as the organization she created all live on in the lives she continues to nourish with her wisdom, her compassion, and most of all, her faith. Ben McConnell and Jackie Huba have much of value to say about how to create customer evangelists. That is certainly a worthy objective. However, as Mary Kay suggests in this remarkable book, it is perhaps even more important to create employee evangelists. That was her objective from the beginning and remains true 45 years later. Of how many other companies can that also be said?
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Only search this product's reviews


Customer Discussions

 Beta (What's this?)
This product's forum (0 discussions)
  Discussion Replies Latest Post
  No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
  [Cancel]

   

Listmania!

Create a Listmania! list

Look for similar items by category

Feedback

Health & Beauty at Amazon.co.uk

Elemis Resurface and Renew Skin Care Gift Set of 4 Products
From soap to shavers, massagers to mascara, stock up on your daily essentials or truly pamper yourself.

›Discover Health & Beauty

  

Beauty without the Beast

Olay Regenerist Daily 3 Point Treatment Cream
From au naturel to party glam, we have all the best names in cosmetics and skincare.

›Discover Beauty at Amazon.co.uk

  

A Close Shave

Philips Nivea Coolskin HS8060 Moisturizing Rotary Shaving System
For all types of hair removal, stay smooth with Amazon.co.uk.

›Discover Shaving & Hair Removal

  

Treat Someone

Amazon.co.uk Gift Certificates--available in any amount from £5 to £500 With an Amazon.co.uk Gift Certificate, you can get them what they want (even if you don't know what that is).

›Learn more about Gift Certificates

  
Ad

Where's My Stuff?

Delivery and Returns

Need Help?

Your Recent History

  (What's this?)
You have no recently viewed items or searches.

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.

Look to the right column to find helpful suggestions for your shopping session.
Continue Shopping: Top Sellers

amazon.co.uk Amazon Home
International Sites:  United States  |  Germany  |  France  |  Japan  |  Canada  |  China
Business Programs: Sell on Amazon  |  Fulfilment by Amazon  |  Join Associates  |  Join Advantage
Customer Service  |  Help  |  View Basket  |  Your Account
About Amazon.co.uk  |  Careers at Amazon
Conditions of Use & Sale |  Privacy Notice  © 1996-2009, Amazon.com, Inc. and its affiliates