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Managing Organisational Performance Cranfield School of Management
Product Description
Product Description
A practical, easy–to–understand guide to Balanced Scorecard for busy business leaders
The Balanced Scorecard method is an analysis technique designed to translate an organization′s mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization′s performance in achieving these goals. Much less technology driven then other analysis approaches, it analyzes an organization′s overall performance in four regards: financial analysis, customer service, productivity and internal analysis, and employee growth and satisfaction. Balanced Scorecard Strategy For Dummies breaks down the basics of Balanced Scorecard in simple language with practical, Dummies–style guidance on getting it done. This book covers all the basics of Balanced Scorecard for busy executives and managers–and does it without the high price tag of most professional level Balanced Scorecard guides.
From the Back Cover
Packed with helpful checklists and figures
Find success by focusing on four critical areas to bring your business into balance
Set and achieve goals consistently by using and applying balanced scorecards that work. This hands–on guide shows you how to pay attention to more than just your bottom line, revealing how to balance goals you set for your customer needs, company growth and education, finances, and productivity. Discover proven strategies to analyze these areas in the best way to bring balance to your business and achieve the success you seek.
- Understand organizational balance
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Build scorecards and dashboards
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Analyze your results
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Fine–tune and improve your system
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Avoid common scorecard mistakes
Inside This Book
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