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Coping with Difficult People
 
 

Coping with Difficult People (Mass Market Paperback)

by Robert Bramson (Author) "This is a book about impossible people and how to cope with them ..." (more)
5.0 out of 5 stars  See all reviews (1 customer review)
Price: £7.99 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
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Coping with Difficult People + Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities (Perfect Phrases) + Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
Price For All Three: £18.15

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Product details

  • Mass Market Paperback: 240 pages
  • Publisher: Bantam Doubleday Dell Publishing Group; Reissue edition (1 Oct 1988)
  • Language English
  • ISBN-10: 0440202019
  • ISBN-13: 978-0440202011
  • Product Dimensions: 16.5 x 10.4 x 2 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 166,707 in Books (See Bestsellers in Books)

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Product Description

Synopsis

Describes various types of character disorders, explains why people develop these behavior patterns, and tells how to understand and deal with problem people.

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This is a book about impossible people and how to cope with them. Read the first page
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1 of 1 people found the following review helpful:
5.0 out of 5 stars A timeless book for dealing with difficult people, 1 Oct 2008
The world may be changing rapidly, but people still have not learned how to communicate and relate better to others. Though the copy I have was published in 1981, the gems of advice in the book are still invaluable today.

One of the most helpful aspects of the book is that the author delves into why people are difficult. I think this is important because if I can see the other person's point of view, I can tailor my language (and body language) appropriately to indicate that I understood that point of view. This may sound funny, but providing the WHY stopped me from thinking, "they are difficult just to be difficult!"

Overall, the book was well-written and organised in a clear and concise manner. After having applied his advice a couple of times recently, I highly recommend this book!
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