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Changing Conversations in Organizations: A Complexity Approach to Change (Complexity and Emergence in Organizations)
 
 

Changing Conversations in Organizations: A Complexity Approach to Change (Complexity and Emergence in Organizations) (Paperback)

by Dr Patricia Shaw (Author) "I began to ask myself what kind of work I was doing as an organizational consultant, when I found that from time to time I..." (more)
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Changing Conversations in Organizations: A Complexity Approach to Change (Complexity and Emergence in Organizations) + Strategic Management and Organisational Dynamics: The Challenge of Complexity to Ways of Thinking About Organisations + Complexity and the Experience of Leading Organizations (Complexity as the Experience of Organizing)
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Product details

  • Paperback: 208 pages
  • Publisher: Routledge; 1 edition (25 July 2002)
  • Language English
  • ISBN-10: 0415249147
  • ISBN-13: 978-0415249140
  • Product Dimensions: 22.8 x 15.6 x 1.4 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 153,828 in Books (See Bestsellers in Books)

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Product Description

Product Description

Focusing on the essential uncertainty of participating in evolving events as they happen, this book considers the creative possibilities of such participation from a complexity perspective.

From the Back Cover

Drawing on the theoretical foundations laid out in earlier volumes of this series, this book describes an approach to organizational change and development that is informed by a complexity perspective. It clarifies the experience of being in the midst of change. Unlike many books that presume clarity of foresight or hindsight, the author focuses on the essential uncertainty of participating in evolving events as they happen and considers the creative possibilities of such participation.

Most methodologies for organizational change are firmly rooted in systems thinking, as are many approaches to process consultation and facilitation. This book questions the suggestion that we can choose and design new futures for our organizations in the way we often hope. Avoiding the widely favoured use of two by two matrices, idealized schemas and simplified typologies that characterize much of the management literature on change, this book encourages the reader to live in the immediate paradoxes and complexities of organizational life, where we must act with intention into the unknowable. The author uses detailed reflective narrative to evoke and elaborate on the experience of participating in the conversational processes of human organizing. It asserts that possibilities are perpetually sustained and changed by the conversational life of organizations.

This book will be valuable to consultants, managers and leaders, indeed all those who are dissatisfied with idealized models of change and are searching for ways to develop an effective change practice.

Inside This Book (Learn More)
First Sentence
I began to ask myself what kind of work I was doing as an organizational consultant, when I found that from time to time I was being accused, albeit with curiosity, of not being a 'proper' consultant, or coach, or facilitator. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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33 of 33 people found the following review helpful:
4.0 out of 5 stars Change that recognises the messiness of real people, 22 July 2004
At last, recognition that real change doesn't happen purely because of top-down, management dictats, but is embodied by real people having real conversations that are not structured by clear objectives, goals and processes. Inherently scary for all those who rely on management as a control process in their organisations and change as a corporately-guided process, this instead looks at the informal organisation and how creating spaces for conversations between like-minded change agents can be the most effective.

This veers slightly too far into complexity and informal processes only for me - I believe that a balance is required between formal change and informal conversations, but this is still an important broadening of the discussion on corporate change.

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