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'The book is a well-organised and comprehensive overview of the interpersonal skills essential for effective functioning in a business environment. It includes a wide range of practical suggestions, advice and exercises, yet grounds its discussions in widely embraced theoretical concepts and solid empirical data.' - Richard F. Rakos, Cleveland State University, USA
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In this fascinating text, John Hayes examines the nature of interpersonal skill, arguing that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful.
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'The book is a well-organised and comprehensive overview of the interpersonal skills essential for effective functioning in a business environment. It includes a wide range of practical suggestions, advice and exercises, yet grounds its discussions in widely embraced theoretical concepts and solid empirical data.' - Richard F. Rakos, Cleveland State University, USA
Product Description
In this fascinating text, John Hayes examines the nature of interpersonal skill, arguing that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful.
See all Product Description
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57% buy the item featured on this page: Interpersonal Skills at Work£18.95 |
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