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Book Description
Emotional Intelligence is the ability to understand and apply knowledge created by our emotions in order to aid our day-to-day abilities, like building trust and enhancing our decision making. This newly revised book pays special attention to presenting the business case for emotional intelligence and draws on all the most up-to-date research.
About the Author
Jill Dann is a one-to-one individual and organisational consultant. She has designed emotional intelligence training in a variety of business settings throughout the world, most recently with the Chartered Management Institute and the Chartered Institute of Personnel and Development.
Emotional Intelligence is the ability to understand and apply knowledge created by our emotions in order to aid our day-to-day abilities, like building trust and enhancing our decision making. This newly revised book pays special attention to presenting the business case for emotional intelligence and draws on all the most up-to-date research.
About the Author
Jill Dann is a one-to-one individual and organisational consultant. She has designed emotional intelligence training in a variety of business settings throughout the world, most recently with the Chartered Management Institute and the Chartered Institute of Personnel and Development.
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