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Total Quality Management in a Week
 
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Total Quality Management in a Week (Paperback)

by John MacDonald (Author)
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Product Description

Product Description
This book aims to 'clear the fog' which surrounds the concept of TQM. It provides an easy, step-by-step guide to understanding the TQM process. These steps include: understanding the principles; assessing the need for TQM; developing an implementation plan; providing an environment for success; and auditing and monitoring progress. This book has been fully revised for the In a Week series relaunch.

About the Author
John Macdonald has wide experience in industry and consulting. He is recognised as a TQM pioneer in the UK and has received international acclaim as a business author and speaker. John is the author of the international best sellers 'Global Quality' and 'Calling a Halt to Mindless Change' as well as other books in this series.

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