Product Description
Managing change is a key skill for any manager who needs to implement business decisions on time and within budget. This book covers: why change is necessary, resistance to change; creating the need for change, the change formula, the change rollercoaster; individual and management perception of change; and making the change stick. It also covers: force-field analysis; change compacts; priority, effort and reward strategy; performance and teambuilding; top mangement contribution; speed of change; continuous improvement; and checklist of things to get right.
About the Author
Mike Bourne is a member of the Centre for Business Performance at Cranfield School of Management where his work involves helping companies change and improve through implementing performance measurement systems. Pippa Bourne manages the East of England Region for the Institute of Chartered Accountants in England and Wales. She has 15 years' experience of running profitable education and training organisations.