Review
"Valerie Iles, has such a sensitive no-nonsense style thatshe easily succeeds in seducing the reader to accept her arguments about what is going so badly wrong with management in health care...The section on 'Really Managing People' and 'Managing Yourself' would not disgrace an MBA reading list, and the subtle references to 'covey' reveal an author who is deeply committed to effectiveness, but also to her own and others' personal development and growth...But she really excels in 'Working for Others', and in her poignant observations about organisations without discipline and generosity, where gossip is not discouraged, and where constructive criticism meets defensive anger and retaliation will prove to be deja vu for many managers and certainly struck a chord in me...The case studies can only be described as 'gems'...But perhaps the greatest message this book can give to the NHS, and health care managers in particular, is that change is unstoppable. Allorganisms must adapt with their environment or die." - The Health Service Journal "Yes! This is a great book that draws heavily on real-life observations with an appropriate balance oftheory and pragmatism. It tackles the challenges we all face in our everyday work - managing people, change, money, ourselves and organisations. The first chapter, 'Really managing people: working through others', can best be described as a masterpiece and sets the tenor for therest of the book." - Nursing Times "...a joyto read...I found it interesting and extremely practical...anyone whohas a part to play in managing health services would benefit from reading it." - BMJ "This book is written in an easily accessible and engaging style - I even managed to read it on thebeach!...Who would benefit from reading this book? Absolutely anybodywith an interest in management." - RCSLT Bulletin
--This text refers to an out of print or unavailable edition of this title.
Nursing Times, April 30-May 6th 1997
Yes! This is a great book that draws heavily on real-life observations with an appropriate balance of theory and pragmatism.
--This text refers to an out of print or unavailable edition of this title.
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