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Knowledge Unplugged: The McKinsey Global Survey of Knowledge Management (Hardcover)

by Jurgen Kluge (Author), Wolfram Stein (Author), Thomas Licht (Author) "As industrialization swept through most of the world, individual entrepreneurs and global corporations have had to grapple constantly with the ebb and flow of factors..." (more)

4.7 out of 5 stars See all reviews (3 customer reviews)

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Product details

Hardcover: 226 pages
Publisher: Palgrave Macmillan (27 Jul 2001)
Language English
ISBN-10: 0333963768
ISBN-13: 978-0333963760
Product Dimensions: 24.4 x 15 x 2.3 cm

Average Customer Review: 4.7 out of 5 stars See all reviews (3 customer reviews)

Amazon.co.uk Sales Rank: 489,615 in Books (See Bestsellers in Books)

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Product Description

This volume announces the results of a major survey of knowledge management practice within some of the most influential companies in the world, by an influential management consultancy group. The McKinsey Knowledge Management team interviewed top executives and also investigated how far their plans were implemented in practice, in 40 companies in the US, Europe and Japan. In many companies they discovered a significant gap between the vision at the top and the reality on the shop floor. This book draws together their findings and presents a practical guide to improving knowledge building and sharing at all levels within an organization, illustrated with case studies of best practice and common pitfalls.

From the Publisher

According to Business Week MCKINSEY AND COMPANY is by far the most influential consulting firm in the world.

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Inside This Book (Learn More)

First Sentence
As industrialization swept through most of the world, individual entrepreneurs and global corporations have had to grapple constantly with the ebb and flow of factors of production. Read the first page

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What Do Customers Ultimately Buy After Viewing This Item?

	52% buy the item featured on this page: Knowledge Unplugged: The McKinsey Global Survey of Knowledge Management 4.7 out of 5 stars (3)
	44% buy Working Knowledge: How Organizations Manage What They Know 4.8 out of 5 stars (14) �10.79
	3% buy Harvard Business Review on Knowledge Management: The Definitive Resource for Professionals ("Harvard Business Review" Paperback) 4.1 out of 5 stars (8) �12.74

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Customer Reviews

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4.7 out of 5 stars (3 customer reviews)

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42 of 44 people found the following review helpful:

5.0 out of 5 stars KM? Start here..., 9 Nov 2001

By	Andy Millward (Broxbourne, Herts, UK) - See all my reviews (TOP 50 REVIEWER)

Recently, I've bought stacks of books on Knowledge Management and Corporate Culture as part of my MBA dissertation research, a topic still young and hot within the dizzy world of management theory, with comparatively few definitive stakes in the ground on which all academics agree.

Some books are dry and some are practical, but most highly prescriptive in their view of how KM should be implemented. However, the failure rate of KM strategies indicates a high discontinuity between the existing theory and practice, illustrated by the fact that the same success stories are repeated in case study data time and time again.

Why the failure rate? A number of books get to the heart of the issues (try Sutton & Pfeffer's "the Knowing:Doing gap" for instance), but few are as lucid and rooted in broad-based research as this volume. The quality of writing and research methodology make Knowledge Unplugged essential reading for anyone considering a study of KM, or especially those wishing to implement a strategy in practice.

As Albert Einstein put it: "Sometimes what counts can't be counted, and what can be counted doesn't count." Content relevance, context-sensitivity and perishability must be taken seriously - find out why here.

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10 of 13 people found the following review helpful:

5.0 out of 5 stars Easy to read. Easy to understand., 28 Nov 2001

By A Customer

I read this on a flight to Cleveland and came off the plane feeling a tad smarter. Nicely written and easy to understand. The case studies gave me an idea of how to put some of the more abstract concepts into practice. Cool cover, too!

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1 of 7 people found the following review helpful:

4.0 out of 5 stars a new look at knowledge, 1 Mar 2004

By	marnix catteeuw (Leuven Belgium) - See all my reviews

A look at knowledge from the knowledge side, without trying to explain why we need to manage it. Good summary how knowledge differs from tangible assets.

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