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Managing Knowledge Work
 
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Managing Knowledge Work (Paperback)
by Susan Newell; Maxine Robertson; Harry Scarbrough; Jacky Swan (Author)
5.0 out of 5 stars 1 customer review (1 customer review)
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Product Description
Niall Hayes, Lancaster University
An excellent textbook...there is a desperate need for a thoughtful book of this kind.'

Beverly Wagner, University of Stirling
'A very comprehensive book which covers a broad topic well'

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5 of 6 people found the following review helpful:
5.0 out of 5 stars The essential introduction to Knowledge Management, 24 Oct 2003
By Paul Carroll (Guildford) - See all my reviews
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This book is a must read for any postgraduate attempting a dissertation on KM. Although it concentrates on the organisational aspects of KM (no reference to Nonaka's Ba or Snowden's Cynefin), it provides several frameworks for analysing KM within the firm and contains all the wizard of the IKON group at Warwick Business School.
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