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Managing Knowledge Work
 
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Managing Knowledge Work (Paperback)

by Susan Newell; Maxine Robertson; Harry Scarbrough; Jacky Swan (Author)
5.0 out of 5 stars  See all reviews (1 customer review)
RRP: £32.99
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Managing Knowledge Work + Knowledge Work and Knowledge-Intensive Firms + Managing Knowledge: An Essential Reader (Published in association with The Open University)
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Product details

  • Paperback: 223 pages
  • Publisher: Palgrave Macmillan (17 May 2002)
  • Language English
  • ISBN-10: 0333962990
  • ISBN-13: 978-0333962992
  • Product Dimensions: 23.7 x 15.6 x 1.2 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon.co.uk Sales Rank: 327,229 in Books (See Bestsellers in Books)

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Product Description

Niall Hayes, Lancaster University

An excellent textbook...there is a desperate need for a thoughtful book of this kind.'


Beverly Wagner, University of Stirling

'A very comprehensive book which covers a broad topic well'
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5 of 6 people found the following review helpful:
5.0 out of 5 stars The essential introduction to Knowledge Management, 24 Oct 2003
By Paul Carroll (Guildford) - See all my reviews
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This book is a must read for any postgraduate attempting a dissertation on KM. Although it concentrates on the organisational aspects of KM (no reference to Nonaka's Ba or Snowden's Cynefin), it provides several frameworks for analysing KM within the firm and contains all the wizard of the IKON group at Warwick Business School.
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