Hardcover: 864 pages
Publisher: South-Western, Div of Thomson Learning; 2nd Revised edition edition (15 Jul 2006)
Language English
ISBN-10: 0324179391
ISBN-13: 978-0324179392
Product Dimensions: 27.9 x 21.6 x 3.3 cm
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Synopsis
With an emphasis on services, this textbook for business students describes the concepts, techniques, and applications of contemporary operations management. Sample topics include supply chain design, capacity management, quality control, and project management. Two CD-ROMs are included with the text: one supplying Microsoft Office Project Professi

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