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Management and Control of Quality (Hardcover)

by James R. Evans (Author), William M. Lindsay (Author)

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Product details

Hardcover: 912 pages
Publisher: South-Western, Div of Thomson Learning; 5th Revised edition edition (15 Jul 2001)
Language English
ISBN-10: 0324066805
ISBN-13: 978-0324066807
Product Dimensions: 26.4 x 21.5 x 4.2 cm
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Amazon.co.uk Sales Rank: 636,363 in Books (See Bestsellers in Books)

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Product Description

Product Description
This textbook discusses quality control and high-performance management practices, particularly those reflected in the Baldrige Criteria for Performance Excellence. While the material is too comprehensive to be covered fully in one course, instructors may select certain chapters to design a course

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