Most Helpful Customer Reviews
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1 of 1 people found the following review helpful:
an anecdotal collection, no "true scientific research" here, 7 Aug 1999
By A Customer
One of the first clarions of the so-called computer "Productivity Paradox", this report is often cited by other unsubstantiated, anecdotal "studies". But there is no "true scientific research" here. Written in 1994 (or '93), published in 1995 (with the fourth printing in "97), it must necessarily ignore the enormous impact of the Web. And like similar tales of "Productivity Paradox" it fundamentally ignores that their incorrect conclusions are based on more than twenty five years of data "category error" (insufficient definitions). Hence the recent NAICS data corrections reflect the enormous economic impact that previously was denied.
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0 of 2 people found the following review helpful:
Good material, however poorly written..., 12 Aug 1999
By A Customer
This book seemed a bit archich in its writing style and one could tell that it was an engineer that had written the book.
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0 of 1 people found the following review helpful:
Thesis about computers and productivity quickly became false, 15 April 1999
By A Customer
This book makes good points about how computer usability problems impact productivity. The author argues that computers had a negative impact on productivity in the years 1973-1993, but misses the idea that these were years of learning to incorporate computer technology deeply into business processes. Four year later, his argument that computers do not have a dramatic and positive impact on economic productivity seems quaint.
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