Review
"Knowledge Works is an enjoyable book that adds to our understanding of how organizations develop knowledge and learning."--Sloan Management Review
"This book is a useful and thought-provoking study of how a single factory is organized to support rapid innovation in both process and prodcution technology.[. . .] Having worked in the Yanagicho factory as an employee, Fruin writes with an authority born of experience. [. . .] Fuin bravely enters the realm of individual values, culture, and, inevitably, history. Knowledge Works persuasively demonstrates the importance of these less quantifiable and more local aspects of human experience. [. . .] Well constructed and excellently researched."--EH.NET
Product Description
This book offers a close-up look at a factory in Japan that is typical of what the author calls `Knowledge Works'. Like so many Japanese factories, this one - the Yanagicho works of the Toshiba Corporation - is highly productive, efficient, and flexible. While the factory is ordinary looking on the outside, its workers are anything but ordinary as they strive to improve the way they work and the quality of the products they produce. The key to this is the continuous creation and application of knowledge throughout the factory, from workers on the shop floor, to research and development engineers, to top management. The author explains how Japanese culture and religion prepare workers for their role in this process of creating and disseminating knowledge.