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Product Description
Product Description
Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.
About the Author
Jack Mitchell is the CEO of Mitchells/Richards, two of the most successful independent clothing stores in the business. He lives in Westport, Connecticut.
Inside This Book
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First Sentence
It always seems like emergencies come up when you're not ready for them, and that's exactly what happened during the escapade of the navy blue cashmere topcoat. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
It always seems like emergencies come up when you're not ready for them, and that's exactly what happened during the escapade of the navy blue cashmere topcoat. Read the first page Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Back Cover
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What Do Customers Ultimately Buy After Viewing This Item?
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94% buy the item featured on this page: Hug Your Customers: Love the Results £6.35 |
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2% buy Hug Your People: Hire, Inspire, and Recognize Your Employees to Achieve Remarkable Results £12.59 |
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1% buy The Fantastic Hairdresser£9.99 |
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1% buy Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred £5.97 |
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