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Quality Auditors' Handbook
 
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Quality Auditors' Handbook (Textbook Binding)
by Don L. Freeman (Author)
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8 used & new available from £20.77
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Product Description
Synopsis
A real-world guide for quality auditors, managers, and trainers, offering practical suggestions for planning and conducting quality audits and reporting results. Explains ISO 9000 criteria in everyday language, discusses people skills such as listening, questioning, observing, and leadership, and p

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