Product Description
Software is about to get a whole lot smarter, with the introduction of a new generation of intelligent software agents that can manage, organize and sift through enormous amounts of data on behalf of their users. Some agents are simple daemons patrolling networks to find available resources; others are sophisticated programs that navigate WANs seeking relevant data, performing tasks, even making decisions on behalf of users. This complete guide to agent technology covers a wide range of applications in industries ranging from medicine to finance, publishing to data warehousing. It reviews the state-of-the-art in agent technology, which is increasingly adaptable, mobile, transparent, accountable, rugged, user-centered and autonomous. It covers the major concerns facing agent developers, including security, privacy, legal issues, control and performance. It also covers advanced research in multi-agent systems, called "agencies," as well as efforts to endow agents with emotions, attitudes, cultural knowledge and multilingual expertise.
From the Author
An important technology suffering from early everhypeAgent technology hit the covers of Time and the headlines of newspapers two years ago. Since that time it appears that it was another case of hype, another revolution that is not happening.
The truth is that information contained in the the web of today is far too simplistic and insufficiently structured for other than very simple and fairly dumb agents to operate within and deliver any business value. This simplicity has been holding up what we believe is a massive explosion of tools and software that can only be likened to the explosion that followed the invention of HTML and HTTP (the web) itself.
XML is the key technology which will begin to unlock the potential of intelligent software agents that can deliver real value back to business. XML allows those agents to identify the information they need to act. Yet XML was only ratified this year. It is this delay which has given technology watchers the impression that agents are a non event.
Nothing could be further from the truth. Richard Murch and I have tried to explain the importance of agents and the key driving technologies which companies need to absorb NOW so they can benefit from the coming explosion of business agents.
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