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Cost-Justifying Usability: An Update for the Internet Age, Second Edition (Interactive Technologies) (Paperback)

by Randolph G. Bias (Editor), Deborah J. Mayhew (Editor) "Sometimes it is quoted as ". . . what a wicked Web we weave ..." (more)

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Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics (Interactive Technologies) by Tullis
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Product details

Paperback: 640 pages
Publisher: Morgan Kaufmann; 2 edition (9 May 2005)
Language English
ISBN-10: 0120958112
ISBN-13: 978-0120958115
Product Dimensions: 23.1 x 18.8 x 3 cm

Average Customer Review: 5.0 out of 5 stars See all reviews (1 customer review)

Amazon.co.uk Sales Rank: 244,526 in Books (See Bestsellers in Books)

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5.0 out of 5 stars must-read for HCI and usability people, 17 Aug 2008

By	Z. P�r-ola - See all my reviews (REAL NAME)

I am surprised to be the first reviewer of this important book. I suspected this to be lipsticked version of the author's book from 1994, but it is actually extensively updated. Although Usability Engineering has its problems, its ability to produce arguments that decision-makers listen to is crucial. Today, usability simply to seldom make it to the executive's desk. More usabiliity professionals and academics armed with arguments from this book can change that. I am using it in my research and teaching.

It lies in the nature of research-based book like this one that many data is a few years old, but that is the price you have to pay for a critical-minded compilation of facts; the alternative is to rely on intuition and word-of-mouth within your own company and network.

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