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Quality Management Demystified (Paperback)

by Sid Kemp (Author)

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Quality Management Essentials by David Hoyle
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Quality Without Tears: The Art of Hassle-Free Management by Philip B. Crosby
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Product details

Paperback: 320 pages
Publisher: McGraw-Hill Professional (4 Jul 2006)
Language English
ISBN-10: 0071449086
ISBN-13: 978-0071449083
Product Dimensions: 23.4 x 18.5 x 2.5 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 154,549 in Books (See Bestsellers in Books)
Popular in this category:
#56 in Books > Business, Finance & Law > Management > Quality Assurance & Total Quality Management

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Product Description

Product Description

Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

From the Inside Flap
The only book to teach readers how to deliver quality, improve the value of
your products and services, and reduce costs while increasing sales, from
teamwork approaches of Total Quality Management (TQM) to the highly
technical statistics of Six Sigma. As always, this book comes complete with
the proven Demystified questions & answers, quizzes, and ideas for further
reflection.

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	7% buy Quality Control for Dummies �7.49
	6% buy Quality Management Essentials �20.99

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